Help Desk

Event Aggregator

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    • Comments
    • Updated
    • Solved Closed
      Bug: addCronIntervals missing $schedules argument

      Posted by: Adam Schwartz
      Most Recent by: Support Droid on 2016/08/03 at 9:35am in:

      Hi, The function addCronIntervals in /src/Tribe/Registrar.php is missing the $schedules argument, thus dropping any scheduled crons registered beforehand — could this be fixed in a future update? (Previously reported here, but it probably got lost in th…

    • 4
    • 8/3/16
    • Solved Closed
      Dozens of Duplicate Venues

      Posted by: cjswradio
      Most Recent by: Ratings Droid on 2016/08/03 at 9:35am in:

      Hello, We have accumulated many duplicate venues. It seems to happen with Facebook imports, where if multiple events are imported from the same venue + organizer, each event creates a new Venue entry. If you look at the attached screenshot, you can see how wh…

    • 8
    • 8/3/16
    • Solved Closed
      iCal importer not importing Google calendar

      Posted by: Ronald
      Most Recent by: Hunter on 2016/08/02 at 11:45am in:

      I have tried repeatedly to import my Google .ics link into the Events Calendar and nothing happens. The wheel just spins indicting process but there is not progress. Here is the link to my Google calendar feed. https://calendar.google.com/calendar/ical/hetkee…

    • 5
    • 8/2/16
    • Solved Closed
      Facebook page have numeric value, will not import

      Posted by: John Frenaye
      Most Recent by: Ratings Droid on 2016/08/02 at 9:35am in:

      I am having trouble importing a few calendars from public Facebook pages. The error I am getting is Facebook API Error returned for Middleton-Tavern-109160135776868: (#803) Some of the aliases you requested do not exist: Middleton-Tavern-109160135776868Facebo…

    • 4
    • 8/2/16
    • Solved Closed
      Edit Venue Creates a New Blank Venue

      Posted by: Ian
      Most Recent by: Ratings Droid on 2016/08/02 at 9:35am in:

      Hi, I have an existing event set up and if I try to edit the event I have a link beside the existing event location which allows me to edit the Venue Location. However if I make this change it creates a new blank event location above the existing one which an…

    • 4
    • 8/2/16
    • Solved Closed
      iCal not importing events

      Posted by: Christine Hehre
      Most Recent by: Cliff on 2016/07/29 at 5:19pm in:

      Hi, I have a site with iCal which was previously working to import events, albeit it was wiggy, as it was importing events that should have ended on a Friday and carrying them over to Saturday. So I went to try and reset everything, in combination with the re…

    • 17
    • 7/29/16
    • Solved Closed
      Facebook Import Error

      Posted by: FMD IT
      Most Recent by: Cliff on 2016/07/22 at 2:44pm in:

      Hi- I get the following error when trying to manually import from facebook: Error 503 Service Unavailable Service Unavailable Guru Meditation: XID: 715372688 Varnish cache server Please help me Andrew

    • 4
    • 7/22/16
    • Solved Closed
      iCal Importer Time Off

      Posted by: David
      Most Recent by: Ratings Droid on 2016/07/22 at 9:35am in:

      I am experiencing the same issues of having the times for my events be off when importing them from Office 365. Where are you on the fix? Can I get an update?

    • 5
    • 7/22/16
    • Solved Closed
      iCal importer time issues

      Posted by: krosebraugh
      Most Recent by: Ratings Droid on 2016/07/22 at 9:35am in:

      https://theeventscalendar.com/support/forums/topic/continuing-problems-with-ical-importer/#post-1123294 Just wondering if there was a fix for the iCal Importer event times issue from the above support link?

    • 5
    • 7/22/16
    • Solved Closed
      Need to delete 5000+ Events

      Posted by: Christine Hehre
      Most Recent by: Ratings Droid on 2016/07/21 at 1:26pm in:

      Hi, Having an issue with iCal importer where it imports events over and over, and now I have over 5000+ to delete. I tried deleting the entire plug-in, iCal and Calendar, but when i reinstalled the core all the events came back. I tried the fix PHP file to cl…

    • 5
    • 7/21/16
    • Solved Closed
      Using ical to import events from meetup

      Posted by: Colm
      Most Recent by: Ratings Droid on 2016/07/21 at 9:35am in:

      Hi I know I can’t import events directly from meetup However, meetup gives me an option to export all events from the groups I am following via ical Does this enable me to then upload them into eventscalendar?

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    • 7/21/16
    • Solved Closed
      GOOGLE MAPS COORDINATES MENU DONT SHOW UP

      Posted by: Hector
      Most Recent by: Ratings Droid on 2016/07/20 at 9:35am in:

      I need a follow up to this support ticket. It still doesnt show the coordinates menu and I updated to the latest version already. https://theeventscalendar.com/support/forums/topic/google-maps-dont-show-coordinates/#post-1106922

    • 5
    • 7/20/16
    • Solved Closed
      Sync of deleted event status

      Posted by: Jacob
      Most Recent by: Ratings Droid on 2016/07/19 at 9:35am in:

      Hello, I have read in another post that ical files do not provide sufficient information regarding deleted events. Is there any other import method you offer that makes it possible to recognize if an earlier imported event does not exist any more and thus get…

    • 8
    • 7/19/16
    • Solved Closed
      rss feed

      Posted by: Vladimir Dalmace
      Most Recent by: Ratings Droid on 2016/07/19 at 9:35am in:

      Hi, I think I read a post confirming what I’m looking for but in case I didn’t underqtand it: is your ical plugin a good way to import events from a rss feed and inject it to the events calendar? And if so, is it possible to automate the add of a …

    • 4
    • 7/19/16
    • Solved Closed
      iCal importer assign category, venue, organizer

      Posted by: Denise
      Most Recent by: Ratings Droid on 2016/07/15 at 9:35am in:

      I purchased the ical importer and am trying to import an ical calendar from all-in-one-events-calendar. This is an event I created in the events calendar interface. http://i-cweb.com/community-calendar/event/south-haven-in-stories-and-song/ I have imported a…

    • 4
    • 7/15/16
    • Solved Closed
      Multisite events are only importing current month.

      Posted by: Barnabas Helmy
      Most Recent by: Ratings Droid on 2016/07/15 at 9:35am in:

      Hi! I recently incorporated the ical plugin to a multisite with 60+ subdomains. Several have events posted with the subsite. I purchased the ical importer to try and get each subsite to populate their respective events on the home page of the root domain. …

    • 4
    • 7/15/16
    • Solved Closed
      The server responded with a malformed response.

      Posted by: Tim
      Most Recent by: Ratings Droid on 2016/07/13 at 9:35am in:

      Can I get some help importing? I’m getting the above error. I also have separate iCal feeds per “venue” (using your language/taxonomy) should I import each iCal feed separately or use the one below that is all venues together? iCal Feed: we…

    • 6
    • 7/13/16
    • Solved Closed
      Facebook Imports: No Categories

      Posted by: gerikg
      Most Recent by: Ratings Droid on 2016/07/12 at 9:35am in:

      Just following up on this: https://theeventscalendar.com/support/forums/topic/facebook-import-no-categories/ I don’t see an option for the categories. Here are the fb categories The plugin is great. Any plans to import the categories too or have it R…

    • 6
    • 7/12/16
    • Solved Closed
      Certain events not transferring from Google Cal

      Posted by: Duncan
      Most Recent by: Ratings Droid on 2016/07/09 at 9:35am in:

      Hello, I am encountering an issuing importing from Google Calendar. I am trying to set up a recurring import and am using the private iCal url. Only about half the events are being imported and I just get a little red notification up top saying that the impo…

    • 11
    • 7/9/16
    • Solved Closed
      FB Events + X Theme + The Grid plugin = not working

      Posted by: Paul
      Most Recent by: Hunter on 2016/07/08 at 1:24pm in:

      This is a bit random, but everything was working fine until I activated ‘The Grid’ plugin. Now the importer goes through the motions, but only returns the first event I chose, doesn’t acknowledge that it has already imported it, and brings i…

    • 5
    • 7/8/16
    • Solved Closed
      Updating current events

      Posted by: jadecreative
      Most Recent by: Ratings Droid on 2016/07/08 at 9:35am in:

      Hi, I’m looking at using this importer for another project and wanted to follow up to see if an original issue has been resolved with this extension. Essentially, the feed wasn’t bringing through updates to current events. So if an event was updated in t…

    • 6
    • 7/8/16
    • Solved Closed
      Calendar import changing times

      Posted by: Anna
      Most Recent by: Ratings Droid on 2016/07/08 at 9:35am in:

      Hi Nico, I apologize for not responding back in January. I am back to work on our calendar, and have added some events. They are still shifting times when imported. Here is the old support thread. https://theeventscalendar.com/support/forums/topic/still-chang…

    • 4
    • 7/8/16
    • Solved Closed
      iCal URL – "malformed response"

      Posted by: Lisa
      Most Recent by: Ratings Droid on 2016/07/08 at 9:35am in:

      When we tried to enter the iCal URL, it gave us a message that said, “The server responded with a malformed response” (see attached photo). We are positive it is the correct URL. Please let us know what we can do to solve this issue. Thank you in …

    • 8
    • 7/8/16
    • Solved Closed
      Continuing problems with iCal Importer

      Posted by: krosebraugh
      Most Recent by: Geoff on 2016/07/07 at 2:20pm in:

      Received this email from my client: We continue to have difficulties with the calendar. It’s not working. It’s no longer duplicating, but it now shows our event times different online than what is on our main calendar. I have attached a sample. Ipad Train…

    • 11
    • 7/7/16
    • Solved Closed
      Import made duplicate events

      Posted by: Donna
      Most Recent by: Geoff on 2016/07/07 at 2:19pm in:

      Hi- I recently just reinstalled the iCal importer as the plugin had disabled itself due to a file error. Reinstalled 1.4.2. After this, I manually ran a recurring import as the front-end was not showing events farther out than 6 months. (Is this a limitation…

    • 21
    • 7/7/16
    • Solved Closed
      Subscribe To Continuous Sync URL

      Posted by: digiden
      Most Recent by: Ratings Droid on 2016/07/07 at 9:35am in:

      Hi, Please can you point me in the right direction to find out how to provide people with an unique URL that they can subscribe to which has a continuous sync so the calendars on their devices are constantly updated? Thanks Susanna

    • 6
    • 7/7/16
    • Solved Closed
      Facebook events not importing

      Posted by: Ben Davies
      Most Recent by: Ratings Droid on 2016/07/07 at 9:35am in:

      Hi, Facebook events for this website use to work fine until about a month ago. I asked the client and they hadn’t changed any age or country restrictions. They also gave me Facebook admin privileges and I wasn’t able to see any restrictions eith…

    • 4
    • 7/7/16
    • Solved Closed
      iCal Importer changes time from multisite import

      Posted by: Barnabas Helmy
      Most Recent by: Ratings Droid on 2016/07/02 at 9:35am in:

      Hi. When using the ical importer to pull events from one subdomain on a multisite to the main domain, the time of the events is always 5 hours off on the imported event. I have adjusted timezones on both subdomain and main domain and also enabled time zone s…

    • 4
    • 7/2/16
    • Solved Closed
      All events not importing

      Posted by: Kelly Adkins
      Most Recent by: Ratings Droid on 2016/07/02 at 9:35am in:

      Setting up my iCal import. Worked perfectly the first time for all my events from today into the future (I have events up to 2018), except that I somehow imported duplicates of every event. So I deleted all and started from scratch. In between that, I also en…

    • 5
    • 7/2/16
    • Solved Closed
      Imported Events are being duplicated

      Posted by: veruska
      Most Recent by: Ratings Droid on 2016/07/02 at 9:35am in:

      I recently imported a few events and now they are all showing twice on my site. And a couple of days ago I updated a plugin and got this message: Fatal error: Class ‘Tribe__Events__PUE__Plugin_Info’ not found in /home/brasileirinho/public_html/web…

    • 8
    • 7/2/16
    • Solved Closed
      Question regarding the import

      Posted by: Stefan Krueger
      Most Recent by: Ratings Droid on 2016/06/29 at 9:35am in:

      Hi, we bought the Facebook plugin a few days ago. We will use it in a later step, but I have question regarding the import. We are listing all our beer week events with Events Calendar Pro and are just creating all the venues and organizers in our database. W…

    • 4
    • 6/29/16
    • Solved Closed
      How do I find the ical-url?

      Posted by: Mike
      Most Recent by: Ratings Droid on 2016/06/28 at 9:35am in:

      I have just installed the ICAL Importer, and I need to know how to I find the ical-url. I have searched the documentation and forums, and there is no mention of it, yet it is the first thing I need. Thanks, Mike

    • 6
    • 6/28/16
    • Solved Closed
      Importing Brewery Taproom Events

      Posted by: Jesse
      Most Recent by: Ratings Droid on 2016/06/23 at 9:35am in:

      So I own a brewery, and I just paid for and downloaded the Facebook Events plugin. After a day or so of nothing being imported I see that events are not importing because Facebook has returned an error, “Unsupported get request.” After some diggin…

    • 4
    • 6/23/16
    • Solved Closed
      Linking Back to Facebook

      Posted by: Stephen
      Most Recent by: Ratings Droid on 2016/06/21 at 9:35am in:

      Hi, I am trying to link back to the facebook events that I imported and I found this page: https://theeventscalendar.com/knowledgebase/link-to-fb-event/ It seems like a super easy fix, unfortunately I am not sure where to find my theme’s php files or w…

    • 6
    • 6/21/16
    • Solved Closed
      Fatal Error for Facebook Event Activiation

      Posted by: Julie
      Most Recent by: Josh on 2016/06/17 at 7:08am in:

      Hi there, I just purchased the license for the Facebook Events 4.2 plug-in, to run off my free version of The Events Calendar 4.2 install. Tried uploading it through the WP uploader, but get this error: Could not copy file. the-events-calendar-facebook-import…

    • 5
    • 6/17/16
    • Solved Closed
      Scheduled iCal Import

      Posted by: Brandon
      Most Recent by: Ratings Droid on 2016/06/11 at 9:35am in:

      Hello, I purchased the iCal importer to orignally just import all of the events from my clients google cal to events calendar. They have since requested that they would like to continue managing events from google calendar so I have attempted setting up a rec…

    • 12
    • 6/11/16

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