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Viewing 13 posts - 1 through 13 (of 13 total)

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March 28, 2017 at 12:45 pm in reply to: License Renewal (Personal) #1261071

wsp library
Participant

Yes, I’m able to delete one, but I wanted to know if I was required to buy both. So I’ll take that as a no to both.

Dave Farenick
Partner, Chief Operating Officer
Faren°

Email | LinkedIn | Toll-Free 844.325.9428 | 416.531.3107 x402
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May 19, 2016 at 12:01 am in reply to: Event calender is not visible on mobile devices #1116263

wsp library
Participant

This reply is private.

May 17, 2016 at 1:40 am in reply to: Event calender is not visible on mobile devices #1115256

wsp library
Participant

Hi Cliff,

Tribe Bar and purple page title area was hidden due to theme, so we fixed it.

Our major concern is event miss-match. You can notice there are less number of events showing in the upgraded version. Please provide a solution for the same.

May 13, 2016 at 8:58 pm in reply to: Event calender is not visible on mobile devices #1114515

wsp library
Participant

This reply is private.

May 11, 2016 at 10:00 pm in reply to: Event calender is not visible on mobile devices #1113597

wsp library
Participant

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May 11, 2016 at 7:20 am in reply to: Event calender is not visible on mobile devices #1113174

wsp library
Participant

Hi Cliff,

Please visit the following links to see the problem.

Old Version: http://www.wsplibrary.ca/events/

Upgraded Version: http://stage.wsplibrary.ca/events/

You will see that there are number of events not showing in the upgraded version of the event calendar.

We have tested this with default wordpress theme. The problem is also coming in it, so the problem is not related to conflict.

Please let us know if you want any further information.

May 10, 2016 at 6:28 am in reply to: Event calender is not visible on mobile devices #1112594

wsp library
Participant

Hi Cliff,

Theme that I am using is my custom theme, but I found the issue, that was dues to some customs css used in my theme. I resolved that mobile issue.

But now I found some other issue most of the events are not getting displaying in my calender and that I think is not due to any conflict with theme or plugin. Please suggest some way to solve this issue.

Thanks for your previous guide and reply.

May 3, 2016 at 10:03 pm in reply to: Event calender is not visible on mobile devices #1110318

wsp library
Participant

Hi Cliff,

I think there is no conflict with any of the installed plugin as I have tried by deactivating all the plugins and issue was still there. But when I deactivate my current theme and activate the twenty-fifteen theme, then only it works fine, so that means issue is with the theme only, but I don’t know what thing in my theme is conflicting with event calender pro. Please check and let me know.

Thanks

May 2, 2016 at 12:03 am in reply to: Event calender is not visible on mobile devices #1109391

wsp library
Participant

This reply is private.

April 28, 2016 at 10:09 pm in reply to: Event calender is not visible on mobile devices #1108609

wsp library
Participant

Hi Cliff,
I have also tried by switching the “Events Template setting” with my theme active, but it doesn’t work.

Also I deactivate my all plugins with my theme active, still it doesn’t work.

One thing I noticed is that the event calender is visible on mobile devices with screen width greater than 520 pixels. Below this width it is not working. Please check and help me to sort this issue.

Thanks

April 27, 2016 at 10:04 pm in reply to: Event calender is not visible on mobile devices #1108061

wsp library
Participant

This reply is private.

April 26, 2016 at 2:21 am in reply to: Event calender is not visible on mobile devices #1107002

wsp library
Participant

Hi,
I tried your “Testing for Conflicts Guide” and found a theme conflict. Please let me know how to resolve that.

Thanks

April 24, 2016 at 9:47 pm in reply to: Licence key is not working #1106500

wsp library
Participant

Hi Brian,

Thanks for you quick reply. The way you suggest has worked for me. I have remove the all keys from my account and it automatically reflecting as a valid key in my plugin licence area.

Thanks
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Viewing 13 posts - 1 through 13 (of 13 total)