License Renewal (Personal)

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Home › Forums › Calendar Products › Events Calendar PRO › License Renewal (Personal)

  • This topic has 5 replies, 2 voices, and was last updated 9 years ago by wsp library.
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  • March 28, 2017 at 10:25 am #1260980
    wsp library
    Participant

    Hi, my license is up for renewal. I clicked on the link provided in the email I received, but when I went to my CART it is showing (2) items. The first is for a personal license and the second is for my current license. Why are there (2) items in my CART?

    March 28, 2017 at 12:03 pm #1261047
    Courtney
    Member

    That is odd Dave

    Are you able to delete one of the items in the cart? If not, I’ll be sure to pass this along immediately to our payment processing staff.

    Thanks,
    Courtney 🙂

    March 28, 2017 at 12:45 pm #1261071
    wsp library
    Participant

    Yes, I’m able to delete one, but I wanted to know if I was required to buy both. So I’ll take that as a no to both.

    Dave Farenick
    Partner, Chief Operating Officer
    Faren°

    Email | LinkedIn | Toll-Free 844.325.9428 | 416.531.3107 x402
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    March 29, 2017 at 9:58 am #1261575
    Courtney
    Member

    Correct Dave. You should only need to renew one license.

    Thanks,
    Courtney

    April 20, 2017 at 9:35 am #1272252
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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