[Uwe Matern]

Helle George (again),

meanwhile I experimented a bit further and have now filter which works (at least for my purpose). It creates a cc to the organizer mail and a bcc to the admin mail. Here is the code:

/* add organizer mail to rsvp-mail as cc */
/* add admin mail to rscv-mail as bcc */

function uwe_rsvp_cc_organizer_ticket() {
// get site admin’s email
$bcc = sanitize_email( get_option( ‘admin_email’ ) );
$cc = tribe_get_organizer_email( $event_post->ID, false );

// set Headers to Event Tickets’ default
$headers = array( ‘Content-type: text/html’ );

// add CC email if it’s a valid email address
if ( is_email( $cc ) ) {
$headers[] = sprintf( ‘cc: %s’, $cc );
}

if ( is_email( $bcc ) ) {
$headers[] = sprintf( ‘Bcc: %s’, $bcc );
}
return $headers;
}
add_filter( ‘tribe_rsvp_email_headers’, ‘uwe_rsvp_cc_organizer_ticket’ );

Maybe it helps others having the same request.

Best regards,

Uwe

[Uwe Matern]

Good Morning George,

thanks for your reply. That’s really sad and unsatisfying. I don’t understand that completely even if Modern Tribe is the producer of the plugin/extension for cc-ing the organizer. (See screenshot).

So, you surely understand that we have to find a solution for this issue. We are building a platform based on Modern Tribes technology where we present and sell art coursed on behalf of organizers (artists). In my point of view it is a standard request that the organizer gets notified if a ticket for his event is purchased.

Maybe there is an alternative approach as following:

We use the contact form 7 + extension to provide the option to contact the organizer from an event post directly. For this purpose we have implemented successfully a filter (in functions.php) to read the organizer-email and use them to send the contact form to the organizer directly. Here is the source code:

/* Shortcode Organizer Mail */

function cf7_add_kursanbieter_mail(){
return $organizer_email = tribe_get_organizer_email( $event_post->ID, false );
}

add_shortcode(‘CF7_ADD_KURSANBIETER_MAIL’, ‘cf7_add_kursanbieter_mail’);

Maybe we can use this approach also for the cc-topic?

Looking forward to your answer.
Best regards
Uwe

[Uwe Matern]

Hi Andras,

thanks for your answer. I did the following.

1. I’ve deactivated the customied css-file completely -> issue still exists (pls see screenshot)
2. I deactivated our theme (Avada) and activated the twenty sixteen theme – issues seems solved.

There was no update of the Avada themes during the last days (means it worked a few days ago)

Best regards
Uwe

[Uwe Matern]

Hello Andras,

unfortunately now the situation is even more worse (not because of your css recommendation). But suddenly there are 3 times the plus/minus quantity buttons appearing. Pls see the attached screenshot. You can reach the real event here: https://finde-deinen-malkurs.de/kurs/testveranstaltung/

Best Regards
Uwe

[Uwe Matern]

Hi George,

it seems that I found this snippet outside of your support area by searching for this problem (cc site admin to ticket-mails). I downloaded it finally from github. Maybe there is an alternative by using a recommendation from your support area, maybe this one: https://theeventscalendar.com/support/forums/topic/event-ticket-email-to-admin-in-cc/

Is there any progress with the to/cc to the organizer mail?

Best regards
Uwe

[Uwe Matern]

This reply is private.

[Uwe Matern]

Hello Andras,

thanks for your answer. Yes, it definetely improved the appearance. So the ticket-quantiy issue is solved. The remaining part (all in the mobile view) is now in the area of mail/name of the person who registers the attendee.
Pls see the screenshot below. (I tried something with the option padding-right: … , but not really successful) Would be great if you could help again.

Viele Grüße

Uwe Matern

Digitales für Unternehmen – IT Beratung

Hopfenstrasse 19
20359 Hamburg

Telefon: 0178/8780723

E-Mail: [email protected]

Web: http://uwe-matern.de
Xing: https://www.xing.com/profile/Uwe_Matern
FB: https://www.facebook.com/DigitalesBusiness
TW:: https://twitter.com/@uwemat

UstID:: DE298157628

Diese E-Mail kann vertrauliche und/oder rechtlich geschützte Informationen enthalten. Sollten Sie nicht der richtige Adressat sein oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte sofort den Absender und vernichten Sie diese E-Mail. Die unbefugte Weitergabe sowie das unerlaubte Kopieren oder Speichern dieser E-Mail ist nicht gestattet.

[Uwe Matern]

Hi George,

thanks for your answers. Regarding the question you raised:

– the extension appears in the admin area and the option cc to organizer is set
– but there is no email sent to the organizer-mail (as set in the organizer options) as cc at all.

Maybe it should be mentioned that we use also an snippet (as recommended from your support) to copy the admin-mail in bcc in all ticket-mails. This one (in the functions.php) works very well. The source code is as following:

/*********************************************************/
* From
*
* Reference: https://developer.wordpress.org/reference/functions/wp_mail/#using-headers-to-set-from-cc-and-bcc-parameters
*
*/
function cliff_et_rsvp_bcc_admin_ticket() {
// get site admin’s email
$bcc = sanitize_email( get_option( ‘admin_email’ ) );

// set Headers to Event Tickets’ default
$headers = array( ‘Content-type: text/html’ );

// add BCC email if it’s a valid email address
if ( is_email( $bcc ) ) {
$headers[] = sprintf( ‘Bcc: %s’, $bcc );
}

return $headers;
}
add_filter( ‘tribe_rsvp_email_headers’, ‘cliff_et_rsvp_bcc_admin_ticket’ );
/*********************************************************/

Regarding your recommendation to install the Events Calendar: We use the Events Calendar and the Pro-version already – This is the base of your business-offer.

Viele Grüße

Uwe Matern

Digitales für Unternehmen – IT Beratung

Hopfenstrasse 19
20359 Hamburg

Telefon: 0178/8780723

E-Mail: [email protected]

Web: http://uwe-matern.de
Xing: https://www.xing.com/profile/Uwe_Matern
FB: https://www.facebook.com/DigitalesBusiness
TW:: https://twitter.com/@uwemat

UstID:: DE298157628

Diese E-Mail kann vertrauliche und/oder rechtlich geschützte Informationen enthalten. Sollten Sie nicht der richtige Adressat sein oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte sofort den Absender und vernichten Sie diese E-Mail. Die unbefugte Weitergabe sowie das unerlaubte Kopieren oder Speichern dieser E-Mail ist nicht gestattet.

[Uwe Matern]

This reply is private.

[Uwe Matern]

This reply is private.

[Uwe Matern]

Hi Hunter,

thanks so far. But I’m still a bit struggling reg. costumizing the combination Avada/Events calendar. Specifically I try to customize the sidebar information in the single-event view. I asked Avada and they always reply “It’s controlled by Tribe, asked them …” So, what I want to achieve is:

* change the order of blocks in the sidebar
* show only certain content of fields from the other fields

Furthermore I like to change the featured image with the Titel combination (in the single event view) in a way that only the title (incl. schedule) are displayed and not the image.

Best regards, Uwe

[Author]

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