[tonychiotti]

I can now see the issue is that the plug-in is pulling much more frequently
than hourly.

I deleted the scheduled import and recreated from new. Somehow doing that
created one successfully import, one green tick after several dozen red
error messages. I then watched as new failures occurred every ten minutes,
roughly. This, even though I verify seeing to be hourly imports and that
there is only one scheduled task.

Can you please advise?
Thank you!

[tonychiotti]

This error is still happening and I can’t determine why. We should be
utilizing no more than 25 imports per day of our allotted 100, yet our
imports are showing as failed. I am not seeing much info in the import
history to help me sorry or what is happening.

Is there an issue that’s not resetting the count daily? How can I go about
contacting support or sales to resolve this? Our calendar is not working
and need help to figure this out.

Thank you

[tonychiotti]

Well, should never be more than 48. But I looked into it and one site is
daily, one hourly, so should be 25 per day. Well short. So something was
wrong there. Can you see the activity? Was there a spike or something?
Thank you

[tonychiotti]

I went back and manually added this event.

We’re getting reports that other events had not been included recently.
I see that we needed to refresh our connection/API token to facebook, and that was likely the culprit. That has been done now, and we ran the import and it got all the events minus this one. I’m just worried there’s an issue here that will keep some events from being included, even though the token is now set.

Please let me know best way to look into this so we can ensure it’s all set up to run on its own?

Thanks!
T

[tonychiotti]

It appears this started working soon into the new year. Thanks for the reply
t

[Author]

Posts