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Thanks for the reply Barry. So what can we do? We paid for precisely this
functionality. Without this, the aggregator tool is of no use to us. Can
you please have someone from customer service or sales contact me directly
to sort out a solution? We could do a refund or potentially find another
product that gives us some other functionality but just saying it doesn’t
work now won’t really fly. Appreciated FB goes everybody but we’ll need to
figure something out?Thanks again. Hope to resolve this. Please contact me at the email
associated with this account.Thank you
Thank you. Happy to answer any follow up questions.
I updated WordPress in the kettle site to see if that helped but same
issues.Also tried manually importing a single event from FB and that failed.
Can I suggest revoking current license key and trying a new one? Since it’s
happened across two sites, pulling from different sources, it’s the only
common thread?Just a thought. You’re the experts!
Thanks againDoes this make sense how I’m describing it?
Even if this was just pulling too frequently, it should still let most imports succeed, and only trip the max number toward the end of the day. As it is, we haven’t had a single, successful import in several days.
