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February 23, 2016 at 8:53 pm in reply to: Recurring Event links to /all instead of post. All links on /all point to /all #1081217thegreenmanstoreParticipant
Hi Nico!
Good news. The suggestion to change Timezone Mode to use local timezone for each event fixed the issue without having re-save or re-create events.
Events with exclusions did not have the /all/ bug, but the exclusion rule failed. Changing to ‘Los Angeles’ time zone did fix the exclusion rule failure. Changing the site from UTC -8 to Los Angeles so that the default timezone for each event would be “Los Angeles” seems to be working as well.
The rules we set trying to create an event that would display for 6 weeks, with week five occurring on a different day did not give the desired result, but it didn’t have the /all/ issue — so that probably warrants a new support ticket.
Thank you so much for your assistance!
February 22, 2016 at 9:10 pm in reply to: Recurring Event links to /all instead of post. All links on /all point to /all #1080431thegreenmanstoreParticipant
Here’s a screencap of our attempt to recur an evening class for six weeks on Thursday, with week five occurring on Wednesday instead of Thursday. Resulting post has /all/ bug.February 22, 2016 at 9:01 pm in reply to: Recurring Event links to /all instead of post. All links on /all point to /all #1080421thegreenmanstoreParticipant
Screencap Recurrence Settings for Post without /all/ Bug
Screencap Recurrence Settings for Post with /all/ Bug includes Exclusion Rule
Screencap Recurrence Settings for Post with /all/ Bug no Exclusion RuleFor the event that occurs for 6 weeks on Thursdays, except for week 5 which occurs on a Wednesday — do you have a recommendation for the recurrence settings? I’ll re-make the event where we tried to set two recurrence rules and a series of exclusions, but I wasn’t really expecting this to work lol. Couldn’t test if the rule rigging “worked” since the post had the /all/ bug.
February 20, 2016 at 9:27 pm in reply to: Recurring Event links to /all instead of post. All links on /all point to /all #1079115thegreenmanstoreParticipantUnfortunately, creating a new event only worked that once…
http://tgm.duellingpixels.com/events/
Post: “New Recurring Event” is the post we created right after updating the plugin. It does not have the /all/ bug.
Post: “NEW CALENDAR TEST – RECURRENCE WITH EXCLUSION /ALL/ BUG” is a new post created today. It is bugged.
Post: “NEW CALENDAR TEST – RECURRENCE NO EXCLUSION /ALL/ BUG” is a new post created today. It is also bugged.
I noticed a difference between the post that is functioning and the two that are bugged: the one that is working has its date range set to cover all recurrences. I tried setting one of the new calendar tests date ranges to cover all recurrences and this did not change the bug.
Thank you for your continued assistance!
February 20, 2016 at 9:06 pm in reply to: Recurring Event links to /all instead of post. All links on /all point to /all #1079111thegreenmanstoreParticipantWe have an event that will occur weekly on Thursdays for 6 weeks, except for on the 5th week it will occur on Wednesday. I suppose we sort of need an “Exclusion” and an “Inclusion” field. We attempted a hack workaround – setting the event to recur every Thursday until the end date, with the exclusion of the Thursday in the 5th week. Then, a second rule setting the event to occur weekly on Wednesdays, and excluding all dates except the 5th Wednesday.
Our hack caused the recurrence feature not to work for the post. It got locked in the /all/ loop.
1) Any advice on setting up this custom recurrence?
2) Since adding two many recurrence rules caused this post to have the /all/ error — I am now making this event for the third time, since we are unable to fix posts with the /all/ error — only able to make new posts. I know ya’ll don’t check on weekends, hope to hear from you next week!- This reply was modified 8 years, 2 months ago by thegreenmanstore.
February 18, 2016 at 3:41 pm in reply to: Recurring Event links to /all instead of post. All links on /all point to /all #1077576thegreenmanstoreParticipantHi Nico,
I tried updating an old recurring event – no change.
I tried unpublishing and republishing the event – no change.
I tried removing the recurrence, saving (testing that single event works normally — it does), then re-adding recurrence, re-saving. Unfortunately, same /all/ bug.
Is there some other kind of re-save to try?
Thanks,
Ren
February 17, 2016 at 11:02 pm in reply to: Recurring Event links to /all instead of post. All links on /all point to /all #1074785thegreenmanstoreParticipantHi Nico,
Our engineer re-downloaded the latest plugin and did the permalink regen on the full site and the recurring events feature appears to now work for NEW posts. No luck on prior posts.
http://tgm.duellingpixels.com/events/
Any chance of fixing the feature for prior posts? We have 400+ imported event posts from our old site that we have yet to publish to the new site, many of which would… ideally be set to recur. But, not a deal breaker.
Thanks for your help,
Ren
February 16, 2016 at 1:07 pm in reply to: Recurring Event links to /all instead of post. All links on /all point to /all #1073973thegreenmanstoreParticipantHi Nico,
Thanks for your help.
Are you asking for us to reinstall all of the plugins on our full site or on the calendar-test site?
It doesn’t make sense to me to ask our engineer to reinstall all plugins on the full site, when we’ve provided a calendar test site with no plugins installed (except events-calendar) where this bug is repeatable.
Would you like us to reinstall events-calendar-pro and regenerate the permalinks on the calendar test site?
http://developer.creativeplatoon.com/calendar-test/events/
Please clarify – thanks!
Ren
February 13, 2016 at 9:39 am in reply to: Recurring Event links to /all instead of post. All links on /all point to /all #1072587thegreenmanstoreParticipantThis reply is private.
thegreenmanstoreParticipantThanks for your assistance.
thegreenmanstoreParticipantI notice that there is a 30 day refund policy. We are willing to renew our license again at the renewal rate, if you can confirm that renewals are eligible for refund (in case our recurring event support ticket is not resolved to our satisfaction).
Let us know ~ Thanks
February 11, 2016 at 11:34 pm in reply to: Recurring Event links to /all instead of post. All links on /all point to /all #1071855thegreenmanstoreParticipantThis reply is private.
February 11, 2016 at 9:20 pm in reply to: Recurring Event links to /all instead of post. All links on /all point to /all #1071828thegreenmanstoreParticipantThis reply is private.
February 11, 2016 at 6:54 pm in reply to: Recurring Event links to /all instead of post. All links on /all point to /all #1071805thegreenmanstoreParticipantThis reply is private.
February 10, 2016 at 8:56 pm in reply to: Recurring Event links to /all instead of post. All links on /all point to /all #1071145thegreenmanstoreParticipantHi Nico,
Thank you for your assistance. I set the WordPress site to UTC and enabled the Timezone Settings in Events Calendar Pro and set the mode to use the sitewise timezone. I toggled show timezone too, so that you can see that it’s done. It didn’t not correct the /all/ error. I went ahead and set the site to UTC -8 for the time being, so as not to confuse the newly trained site admins.
I will confirm that the engineer went through the conflict test protocol since the latest build, I know that he did it last month.
Thanks!
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