[Shane]

Hi Victor

Thank you so much! Everything working on this end. Appreciate you following up consistently and providing excellent customer support.

Cheers
Shane

[Shane]

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[Shane]

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[Shane]

Hi Victor

Yes, a few scheduled imports run successfully each time but the large majority fail with that error (see attached).

One thing I have noticed is that when I save scheduled imports to run at a specific time, they do not always run at that time. Also, the manual imports I run appear in the history tab at a different time that I run them. e.g. I ran the manual imports around 8:57am local time yesterday (UTC+7) but when I check today, they are saved in the history at 1:57am which appears to be UTC+0 – not sure if this has any effect on the scheduled imports but given the error specifically mentions ‘not queued’ I wanted to let you know.

See attached export options for DB – please advise if these settings are OK for the dump.

Thanks
Shane

[Shane]

Hi Victor

Apologies for the delay in responding – I did try this, and have edited the import times to be varying times apart i.e. 1 minute, 30 mins etc but the same error occurs randomly (seems to be no consistency in terms of which imports succeed or fail):

‘Import failed: the import being fetched is not queued up for importing. Please try the import again.’

Are others experiencing this same issue? I am keen to work with you to try and resolve as currently I need to manually run almost 100 imports each day, as the manual/one-time imports seem to work OK. I eventually would like to increase my EA licence and run 100+ imports which will make it even more time consuming.

Please let me know what we can do.

Thanks
Shane

[Shane]

I just installed a plugin which seems to have resolved the issue (see attached setting I used). If there is anything else that should be updated please let me know, otherwise can close this request.

[Shane]

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[Shane]

Hi Cliff

Thank you so much for your thorough response and the code snippets. Both work perfectly! And yes, I can see that the Event Category view is working correctly. I was confused as the filtered category isn’t displayed on the Filter Bar when you first arrive on the screen, but when you click the Event Category menu it is ticked (and if refiltered by Tag, Time, Venue etc it retains the category filter correctly).

Thanks again!

Cheers
Shane

[Shane]

Hi Cliff

Thank you for the detailed response, this is very helpful. Yes, we’re using tags only for events, and the same for site searches.

A code snippet would be great to ensure tags and any site searches i.e. /?s=<search_query_goes_here> are redirected to the Events view.

If it’s possible to include Event Categories in this redirect also, as the default links to Categories i.e. /events/category/<category_name>/ do not result in the Filter Bar showing the filtered category in the Events view.

Cheers
Shane

[Shane]

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[Shane]

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[Shane]

Hi Victor

Yes, I understand the 100 per day limit, I have removed the 30 min runs.

If I manually run one of the failed imports, it seems to work. I did get two items with an error ‘Import failed: Event Aggregator server has blocked your request. Please try your import again later or contact support to know why’ but I did run 10 items almost simultaneously so maybe it was just a load issue. I ran those two again and they worked fine.

It appears to be the scheduled runs that are the issue.

Thanks
Shane

[Shane]

FYI I tried scheduling 5 brand new FB page URLs that I haven’t used before as a test – same inconsistency and errors, see screenshot.

[Shane]

Hi Victor

Thanks for advising. I have updated but the problem still exists. Please advise if there is anything I need to do to ensure the update has been successfully applied, e.g. reinstall plugins etc.

I notice others are reporting the same/similar error:

https://theeventscalendar.com/support/forums/topic/scheduled-imports-not-working-9/
https://theeventscalendar.com/support/forums/topic/scheduled-imports-are-not-running/

The strange part about the errors is that the failed imports seem completely random. Last night I changed 10 of the scheduled imports to run every 30 mins instead of daily. After checking the history this morning, it seemed the events were successfully importing every second run … but after checking further, you can see the N o w h e r e entry only successfully imported 1 out of 4 times, so even that is not the case.

I also noticed that logging into wp-admin seems to trigger the scheduled imports to run (particularly noticeable on the daily schedule), as typically when I check the history the imports are listed as ‘1 min ago’.

See screenshots for a sample of the 10 events I ran overnight. All have the error ‘Import failed: the import being fetched is not queued up for importing. Please try the import again.’

Please help!

[Shane]

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