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I understand what you are saying but you cannot expect me to disable a live site where people are buying tickets. By disabling everything, if it worked you would just say it is something interfering with it – it would prove nothing at all and troubleshooting would be impossible.
I know lots of others have reported this issue in the past following the forums on your site and I do not see a single resolution.
I can only assume there is no solution and that it is a known bug in your system.
If you are able to help further please just say so.
It is UTTERLY RIDICULOUS to expect me to disable all my plugins and switch to a generic theme on a live site.
I am not sure why you are unable to resolve my issue and seem to have no knowledge on the subject at all. Yes I am frustrated!
I have tested the site and found nothing wrong. Just that the global stock does not reduce.
Also, where can I see a live summary of ticket sales and how many we have left ?
I really do need help to resolve this issue please.
From what I can see, one of my orders is showing for 40 tickets but not the other order for 6 tickets of 2 items.
Also, the test orders still show under attendees even though they were binned in Woocommerce.
Thanks – Is there a way of previewing the tickets without going through a dummy sale ?
Kind Regards,
Russell Scott
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I have tried both versions of venue_zip but nothing is working.
Please advise on what I need to change and where please.
Many thanks.
