[Robert]

Previous attachment wasn’t clear. This is what the ticket looks like in Event Calendar Pro, the other attachment is what it looks like when you go into Woocommerce products and look at the ticket as a product.

[Robert]

We installed the new plugins and it seems to have fixed the calendar
problem.

• [email protected] • (T) 866.822.2868 (F) 940.325.0590 • http://www.actnt.com

[Robert]

I do not remember doing anything prior to this starting but there has been several events calendar Pro & events ticket plus plugin updates recently so I can’t guarantee that it wasn’t after a plugin update.

It works correctly when selecting an event start/end date (see attachment). Have tried it in other browsers,(IE) and it does the same thing. I generally use Chrome when updating site. I am able to pick a date for the ticket but it is difficult to see all the dates when trying to do that.

I have not noticed any other issues with the plugin other than this one.

[Robert]

I sent this email to our IT guys and here is there answer:

Hi Robert,

We haven’t been able to trace this back to an issue with the theme or
plugins, and there doesn’t appear to be anything in the console noting this
error. If you’d like, we can add a background for this section via some
custom CSS in the meantime, and would recommend relaying this information
to the Modern Tribes support team. Just let us know if you’d like to
proceed.

—
Daniel Morrison
[email protected]
Happiness Engineer, GoWP Support
912-303-7588

I shouldn’t have to have custom work done to make this work so please reply
with another solution. Thanks

• [email protected] • (T) 866.822.2868 (F) 940.325.0590 • http://www.actnt.com

[Robert]

I’ve actually tried that with WooCommerce Product Add-ons and it doesn’t
work correctly. When you add an “add on” or “option” to the ticket, it
doesn’t show up on the ticket page or anywhere else.
The attached images show a ticket that had an option added to it to “Add
Textbook”. No where does it show the option in the process. Am I missing
something? Your help is greatly
appreciated.

• [email protected] • (T) 866.822.2868 (F) 940.325.0590 • http://www.actnt.com

[Robert]

This reply is private.

[Author]

Posts