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My apologies for not being more clear. I can see the fields in the details view you speak of. What I need is a view with one line per ticket and each of the custom fields as a column showing the information each entered for each ticket. I can build this manually by exporting the attendee ticket info into a spreadsheet but I’d like to view it online to save me the work each time. The event manager needs this info to plan and manage the event. For example if I collect shirt size, meal preference, first name, last name, email address, etc for each ticket the attendee purchases i’d like to show them as columns so I can see all of the info at once.
Hopefully this helps you understand the situation.
CRaig…
Thank you Geoff.
If someone purchases say 12 tickets. Will it ask them for this info in a loop 12 times? (one for each ticket?)
If so then that might work.
Thanks.
I was finally able to get it to work by restoring from a backup and reapplying all updates manually and using the instructions provided in the support forum.
A lot of work but thank you for your help!
Craig…
Geoff B.
Thanks for the tips. Please see my replies below…
Did you follow the update procedure when you upgraded to the events ticket plus ? YES
Can you please try to flush the permalinks (resave them) ? Did this and no change.
If you go in a ticket item in WooCommerce, can you confirm that the prices are correct and not empty? Prices are correct.
Could you please try our testing for conflicts procedure to see if that solves the issue ? I can try to deactivate plugins this evening but I use the Divi theme. Not sure what will happen if I switch to 2015 and then try to switch back. Finally, I would recommend disabling WP Engine and emptying the cache PURGED all cache and still doesn’t work. I even created a new ticket for the event after doing this and still broken.
Still need some help.
Thank you.
