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It seems that the recent updates no longer have an option for preserving the most recent change whether that is local or source and that is a critical issue for me!
I can’t use the overwrite option because then all of the categorizing that I’ve done is erased.
I can’t use the don’t import option because then all of the updated information from the source isn’t imported.
I always used the last option when it was preserve most recent but now it is only indicating preserve local changes to event fields and I need it to import the changes made at the source AND preserve the categories I’ve spread the event thru.
Am I misunderstanding something?
Thanks
Has the timezone issue been resolved with EA yet? I need a way to test the import without affecting the events that have been individually imported correctly.
Thanks for your responses. I will wait to hear back from you on #4 and #8. Is there any estimate on the fixing of time zones?
Thank you for changing account to 300 scheduled imports. That is a great solution and I appreciate it very much.
Summarizing the outstanding issues above:
1. I assume this topic will continue to remain pending once we finish up the other concerns so I will be notified when a fix is achieved?
2. This issue seems to be somewhat resolving itself using the FB import rather than ics/ical, so it may be an additional issue with ical imports. Nevertheless I am ok now while using the FB import instead.
4. I can’t use Legacy Import for my personal profile because the events are from private group. Seems strange, but they won’t import using the ID or profile on Legacy, but they will import individually using scheduled imports on EA. That seems really odd and maybe there’s a fix for this? I tried entering my profile id number and got the error message FB doesn’t allow and also tried entering individual event ID numbers and got the same message.
5. Do you mean I need to enter and remove the snippet every time I want to edit a bulk of events?
6. This appears to be exactly what I was needing..thanks!! It also helps take care of item #2 above because I’m able to see what has imported as organizer and venue.
7. This isn’t working for me, but I’m on a MAC so I have a control button and a command button. I’ve tried using each individually and using both simulataneously with the edit button but can’t get it to work for me.
8. This would be helpful as we have so many events. But would this be like #5 above and I would need to add and remove on a regular basis? If so, that doesn’t work.
So, if you can confirm #1, clarify #4, #5, #7 and #8, I think this thread could be closed if you are able to just notify me directly if #8 moves forward.
Thanks
The times you are showing are off by five hours (the events as listed are five hours ahead of the start time). What you are showing as organizer above is correct; however, that is not the case in the feed most of the time for me.
In an effort to try to resolve the problem I thought possibly the upgrade from Facebook importer to EA was different than full version of EA so I purchased EA last night and of course, there was no difference in end result. I would like either a refund on that purchase or for it to be applied to allow for more scheduled imports per day than 100, which is actually a better option for me anyway.
Also, to make sure any issues resolved by you were in fact resolved and not masked by my using a work around with teamup, I AGAIN deleted all events, venues, organizers and imports from my system. I deactivated all plugins down to TEC and TEC Pro using theme twenty fourteen. I even worked my hosting service to be sure everything was actually deleted and cleared all cache and history on my computer. Then I started over with activating, settings, etc. Instead of using ics/ical, I have been painstakingly importing each event by individual Facebook ID (since personal events profiles cannot be imported). While I am still not all the way thru import, and this CANNOT be a long term solution, it does indicate the timezones import correctly when being imported this way. The venues do not duplicate, however, the venues are almost all shown as the organizer as well.
So, to summarize,
1. there is still a problem with the timezones when using ics/ical.
2. the venues are still importing as organizers, in most cases, using both ics/ical and Facebook
3. the time zones import correctly when using import of individual Facebook event ID
4. Is there a way to use a personal profile events feed with TEC?
5. New question: is there a way when editing events to have the screen show the event title, event date, and event start time to make editing easier?
6. New question: is there any way to filter the editing screen by event category?
7. New question: is there not a way to edit an event from the site calendar itself?
8. How can I limit the number of lines shown per event on the photo view with a link to “more” since our event descriptions/details are sometimes very long.
9. Please transfer the payment I made last night for purchased download of EA (since I already have the free upgrade version of EA and there was no difference) to availability of more scheduled imports per day. What happens if I go over the allotment for one or two days?I believe the person asked from his “personal” events page indicating a personal profile instead of page or group. If that is possible please tell me how to make that work as I have only found ability to enter then individually by ID since mine is personal profile as well.
OMG, I have actually already posted an I am ANGRY thread as well. We are left to just sit and wait on a topic that CLEARLY is a continuing problem for all. By the time you get back to us, we’ve done so many things just trying to appear we have a clue with our clients!! This is ridiculous!!
Here is one of the feeds:webcal://www.facebook.com/ical/u.php?uid=100015459766268&key=AQCxcUlKwhctPMfc
So to be clear..I have not only deactivated EVERY plugin on my site and continued to have the problem, I have also started back over at the furthest version back of events calendar and pro possible. NOTHING solves the time zone problem.
EA does not allow a facebook feed from a facebook profile so it is an ical link coming from facebook profile. I say that only so you don’t add something about using the facebook importer because that is not available. And there has not been a problem using these feeds in any other way so please don’t blame it on FB. The part about the third party teamup calendar was simply trying to have some way of having a calendar on my website that actually had the correct times for the events because, well, this is an “events” calendar and it is kind of stupid to have a calendar that can’t handle the most important detail of the event THE TIME!!!!!
And yes, the venue names still feed as organizers and the venues still duplicate.
And yes I am using twenty fourteen theme. And yes I’ve tried adding the functions.php, css and other instructions on other threads with no changes.
What bothers me the most is that this is a VERY common frustration for A LOT of your clients, previous threads all indicate there is a “bug” and yet here we sit with no fix and this ridiculous dance of what appears to be more delay. JUST FIX THE PLUG-IN AND QUIT TAKING MONEY FOR A PRODUCT THAT DOESN’T WORK AS IT IS OR AT LEAST ADMIT THERE IS A PROBLEM.
So I guess now I sit and wait several more days for the next “clarification” delay to result in no answer. BEYOND FRUSTRATED AND ANGRY AT THIS RIDICULOUSNESS AND JUST WANT THE DAMN ISSUE FIXED
My issue is not resolved; however, as a work around for the time zone issue, I am importing my feeds thru free version of teamup calendar and then feeding that thru ics file to my events calendar on my website. This has solved the time zone issue. However, I still need to have this issue resolved so that my feeds can go directly from source to my website rather than using a third party. The venue information (address, etc) is still not feeding but I am entering that information manually (VERY tedious and unnecessary job). No organizer information is feeding using the third party process so hopefully when the rest of the issues are resolved this will resolve as well. For resolving I still need to be able to feed from the feeds provided in the private message into my event calendar with correct time zone imported, venue information correctly importing and correct organizer importing. Then I will be able to stop using the third party “work around” and have them automatically feed. I’m simply posting this information so you know the issue is NOT resolved by looking at my calendar and others have a work around to keep them from losing complete credibility with their clients.
Sorry, I did not address two of your other questions. As for the time zone setting, I have tried both the global and local options. My WP settings are set correctly as UTC-5 for New York (and I’ve tried using both UTC and city name as well as tried altering this to get the times to feed thru correctly). The time zone settings are correct on the original source events as well. You will be able to see all of this with the information I supplied you in the private reply.
As for when the duplicates occurred, I can’t answer that because frankly at this point I don’t remember. I’ve painstakingly deleted all feeds, events, organizers and venues, then made various changes and tried the feeds again only to have the same issues. I’ve repeated this process I don’t know how many times at this point. However, I don’t remember seeing the volume of duplicates at the beginning of the time zone issues.
Also, none of this has previously been an issue. It has only started with the update before 2/22/17 and got worse with the 2/22 update.
Hope this helps. I need this resolved asap. Is there a CSS I can create to at least temporarily fix the time zone issue? This is what renders the calendar and our site useless. If our families cannot go to the site and find correct information about the event, we lose all credibility.
You are exactly correct. But there is also the isssue that all of the venues are being shown as the organizer as well. I have four ical feeds showing on my website and all of them are involved in these issues. The feeds are from my facebook profile calendar because the facebook importer doesn’t allow profiles. You can look at any event on my calendar and see the time zone problem. I have started to try to correct some of the venue details individually but there’s just no way I have time to this for all of them. I will do an additional reply next under privacy with login information.
