Phoebe

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  • Phoebe
    Participant

    Thanks Victor – I did just set up a test User and it seems the email is not going through, so you say it must be an email configuration issue? So strange as this immediately started as soon as we updated to the new version of Community Events. Any more insight as to where to move forward with this?

    Phoebe
    Participant

    Thanks for your help Cliff- I also found the answer here https://theeventscalendar.com/knowledgebase/linking-to-specific-event-views/

    You guys are awesome!

    in reply to: Calendar Not Showing On Page- Just Installed! #1111675
    Phoebe
    Participant

    Did just as you said and it worked! Your team is amazing thank you so much again for taking the time. This plugin is already a life-saver for our business and having the support staff really is above and beyond. Thanks again.

    in reply to: Calendar Not Showing On Page- Just Installed! #1111574
    Phoebe
    Participant

    Thank you Hunter- the support here is greatly appreciated!

    I understand the issue of all themes not being entirely compatible, just discouraging to hear other people have had success with it and what I could possibly be doing wrong here. There is no other page with a similar URL slug, under settings it is saved as /events from when its originally installed.

    I deactivated the EC and all add ons (Facebook, EC Pro, Community Events, Filter Bar) and deleted EC from my plugins. I went ahead and downloaded it again, through the WP Plug-In Directory. Calendar still was not showing up, so I deactivated and deleted it again, and uploaded it via a .zip from my computer. Still just getting text instead of the translated coded calendar. From the beginning I followed every step-by-step instruction regarding plugin and installation.

    I digged around in the .php files and noticed the tribe-autoload.php file was “inactive” and if this had any correlation to why its not loading?

    Again much appreciated you trying to figure this out on your end.

    in reply to: Calendar Not Showing On Page- Just Installed! #1111159
    Phoebe
    Participant

    Hi Hunter- thanks for your reply. I have read the Primer and many of the forums concerning this bug. The closest thing I could find was in relation to the Genesis integration, listed here: https://theeventscalendar.com/knowledgebase/genesis-theme-framework-integration/ It shows the same plain text and requires added code into the child theme for the text to turn into the calendar.

    However I am no expert on code, I could try to piecemeal together what was needed however Genesis is different than the X Theme I currently am using, and even though I am no expert I know there has to be another way to fix. I purchased X and Events Calendar as they were so user friendly, however this is quite the headache!

    I got the advice for the X Theme here https://theeventscalendar.com/support/forums/topic/can-you-suggest-the-best-theme-to-use-for-the-events-calendar-pro/ ad that it was integrating, however I do not know how to proceed. Please advise, thank you!

Viewing 5 posts - 1 through 5 (of 5 total)