Forum Replies Created
-
Posts
-
Thank you Jaime.
We still have about two weeks until we need to send the list attendees (export) to the customers. At that time we will need the ticket names to be included in the export. Otherwise there will be a lot of extra work for us to do. What do you think the chances are that the bug will be fixed by then?
I’m concerned that rolling the plugins back to 4.6 might have unintended consequences.
Thanks.
GeorgeHi Jaime,
This response just now from my client:
Oh boy! They need to elevate this bug fix to the highest priority level!!
Have you submitted this bug for fixing? You said: They need to assign it, code it, test it, and schedule it for release – which makes it sound like it’s not assigned to your developers yet.
Thank you.
George
Hi Jaime,
Or is there a way that we can revert to a version of the plugin that doesn’t have the bug? Thanks.
George
Hi Jaime. OK. That’s too bad. Is there anything we can do in the mean time? Add a comment field to the attendee list? Add any other kind of field? This issue was unexpected and will make our reporting very complicated. Thanks.
George
Thank you Jennifer! I’ve attached a screenshot. Where is “Display prices during cart and checkout”?
George
Adding to my original post: Most orders (about 75% of orders) add the 3% credit card fee to the order, included in the total price. That is correct. There are Admin CC Fee $0.00 items in the order details, which is the way we set it up.
Some of the orders, in addition to the Admin CC Fee $0.00 also have ADD_FEE_TOTAL with the 3% fee amount added. So 3% is added and 3% is included. The fee is being charged twice. Why is that happening and how can I fix it?
Thank you.
