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Thank Brook, I have forwarded this onto the developers of the system to see what they can do. In the mean time I tried a CSV import and ended up with a ton of duplicate events and events appearing wrong days. I’ve attached a private msg with the CSV below to see if you can spot anything.
So I received this from the developers who supply our iCal feed…
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The convention specifies we must provide each event with a unique ID in the exported file. It recommends the ID be made of the current date and time the export is initiated (not the event date/time), and then the domain.
We follow this format and generate a unique ID like “581a5fd307a23-myclarioncall.co.uk”.
The issue they are having is because they have run a bespoke plugin which checks this ID, but they are trying to compare a field which – as per the spec – is randomly generated each time it’s run, hence they’re able to compare the IDs. I am a bit confused how they have used this previously to pickup changes – do you know if this is this a new feature of theirs or have they been using it for a while?
The issue wouldn’t present with other accounts as it’s the bespoke process they run to get the events into their own calendar that is causing the problem. However it’s worth noting we also provide XML subscription format which they may want to consider – this is the ‘raw data’ format, usually used if manipulating data.
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Looks like I’m at an impasse with this and the manual CSV import is the only option?
Hi Brook,
Thanks for getting back to me promptly, and apologies for my rant. After the problems with the iCal importer and then this I was at the end of my tether!. Good to know re: import, I guess my only option is to switch of the re-curring import for now and get in touch with the people who generate the iCal feed on their end.
Cheers
Ollie
So I just tested this locally and its still importing duplicates for all events. My client has 83 events on an iCal Calendar and every time the scheduled import is set to run daily to check for any new events they have added it adds the same 83 to the Calendar, over and over again each time. Frustrating.
Carla, so it appears after asking this question in another thread. You have to buy the Pro Calendar plugin to have this option, which they don’t mention anywhere.
Hi András,
Okay, thanks for getting back to me, will let my client know. Wasn’t looking forward to asking them to fork out another $89 to overwrite existing events 😉
You should probably make people aware of that on the ICAL Importer product page as its not clear at all they need to purchase both to do that, maybe an alert to let people know about this bug before they purchase would be good as well, its basically unusable right now.
Will look forward to the Event Aggregator release 🙂
Cheers
Ollie
