[Nico]

Hola Jean, como estas?

Un placer ayudarte nuevamente en español!

Con respecto al error que describís, podrías indicarme si surgió después de actualizar WordPress o alguno de nuestros plugins? O después de instalar un theme o plugin nuevo?

Por otro lado podrías enviarme la informacion del sistema en una respuesta privada? También seria bueno si pudieses hacer el test de conflictos.

Desde ya muchas gracias,
Nico

[Nico]

Hola Juan, como estas?

Bienvenido a nuestro foro de soporte!

Para modificar el display de la fecha en el widget deberás crear un template override (ver más en themer’s guide) del archivo wp-content/plugins/events-calendar-pro/src/views/pro/widgets/modules/single-event.php y modificar la linea 52 donde la fecha es impresa:

// original
<?php echo tribe_events_event_schedule_details(); ?>
// modificar por
<?php echo tribe_get_start_date( null, false, get_option( 'time_format' ) ) . tribe_get_option( 'timeRangeSeparator', ' - ' ) . tribe_get_end_date( null, false, get_option( 'time_format' ) ); ?>


Eso imprimirá la hora de comienzo y finalización del evento, de forma básica. Si quieres contemplar otras situaciones mas complejas deberías revisar el código de la función tribe_events_event_schedule_details en wp-content/plugins/the-events-calendar/scr/Tribe/functions/template-tags/general.php linea 907.

Espero esto sirva de ayuda!

Saludos,
Nico

[Nico]

Hey Karly,

I’m following up to inform you I was out yesterday and will also be out today, so I’ll review this on Monday. Sorry for the delay!

Have a great weekend,
Nico

[Nico]

Thanks for following up! I think so → https://cloudup.com/cxAHllnyzFQ

Is that text part of the event content? If so then we will have to place it in a separate field, this is why I suggested using a custom fields solution before. Bur please confirm and then I’ll explain how to do this.

Thanks,
Nico

[Nico]

Thanks for the follow up @crharrison.

I understand the situation. But again to see what’s going on we have to be able to test this out in an environment that’s not the live site. Maybe trying to download one site and recreating the problem locally is enough to see what’s going on.

I’ve realized that even if I manually correct all calendars after updating to the current versions of the calendar, I’ll have to go through this process again every time a new version is released.

This is of course not acceptable and it’s why we are working together to make this right! I’m confident that with a testing environment we will be able to find a way to successfully migrate your events data.

Sorry to insist on this point, but please try to make a copy of at least 1 of the sites in a local or even better on an online dev site I can inspect.

Thanks!

Have a great weekend,
Nico

[Nico]

This reply is private.

[Nico]

Philip,

I could narrow this down to a conflict between WP Job Manager, Events Calendar PRO and the Listify theme. Placing the following code in the child theme functions.php file should make it right:

/* Tribe - dequeue select2 in customizer */
function tribe_customize_dequeue_select2 ( ) {

global $wp_customize;

if ( isset( $wp_customize ) ) {
wp_dequeue_script( 'tribe-events-select2' );
}

}
add_action( 'wp_print_scripts', 'tribe_customize_dequeue_select2', 100 );


Please give this a try and let me know if it works as expected,
Thanks,
Nico

[Nico]

Hey Joseph,

Thanks for following up! Use the following CSS to center the text:

#tribe-events-adv-list-widget-2 .list-info {
text-align: center !important;
width: 100%;
}

I uses the #tribe-events-adv-list-widget-2 selector to only affect that particular instance of the widget.

Please let me know if this is what you were looking for,
Best,
Nico

[Nico]

Hola Jose,

Continuando con lo charlado en tu review de WordPress.org, si hay una método manual que podes usar mientras esperas a que la versión 4.3 de nuestros productos este disponible (como beta o final) para usar.

Geoff B. explica como hacerlo aquí → https://theeventscalendar.com/support/forums/topic/wpml-recurring-events-3/#post-1142644. De nuevo no es la forma óptima de hacerlo y requiere manejo manual de tablas pero puede ayudarte por ahora. Es muy importante que hagas un back up de la base de datos antes de proceder!

Ya linkie esta conversión con nuestro ticket interno para este feature, de esta manera recibirás un aviso cuando haya novedades sobre el ticket y cuando este disponible.

Por favor revisa esa opción y decime si puede servir por ahora,
Saludos,
Nico

[Nico]

Woa! Stocked to hear we could sort this out Kate 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

This reply is private.

[Nico]

HI Jason,

Thanks for getting in touch and sorry to hear about this issue 🙁

I’ve actually replied here but for some reason it seems my reply didn’t came though, and I didnt’t double check on that. I’m pasting the original reply below and adding some more information after:

This is surely something we could do better, but unfortunately there seems to be no workaround this limitation. I’ve created an improvement ticket covering pagination for attendees + sales reports in the backend, noting that the filter should be reworked.

Can you please let me know if there’s an specific task you are trying to accomplish? Maybe it’s possible to create a special snippet or JS hack to help you out in the meantime.

Taking a look at the new information you sent, it seems that actually preventing the tickets lookup in the database is the way to go for now.

Can you please send a database dump of the site? I’ll try to load it in my local install and see if I can find a better workaround for this while we move forward with the pagination issue (which as we have already scoped our next maintenance releases I don’t think it will come very soon). Also, I would like to help you out finding a way for your customer to browse / filter this list in the meantime, if you have any ideas of how this might work please let me know and I’ll help out.

Please let me know about it,
Nico

[Nico]

Hi @crharrison,

Thanks for getting in touch and sorry to hear this is still an issue. I reviewed the past exchange you had with George to be familiarized with the issue, but I still have a couple of doubts. Also, before jumping into the actual issue I would like to make a recommendation:

Can you please create a local instance of the site’s network? I mean running it in a local server in your computer like XAMPP. This will allow us to have a development environment where we can try to make this right for once and for all without disturbing your clients nor the site visitors.

We are migrating everything to a different hosting company in a few days. That will make it possible to test the updates on the calendar plug-in in a way that will not damage our relationships with our clients.

If this is still valid maybe there’s no need to run the network locally, if we have a safe development environment in this “new” server.

I followed instructions and found that when Pro is updated, the recurring events records remain in the Dashboard events list, but they are no longer shown as recurring.

I guess you are referring to the last instructions sent by George in the previous thread, right? Could you identify the version in which this breaks?

I followed instructions and found that when Pro is updated, the recurring events records remain in the Dashboard events list, but they are no longer shown as recurring.

Is normal to see that recurring events show multiple times on the back-end event list. If you enter the event to edit it do you see any recurrence settings or is it showing as a single event?

Hope we can make this right, I can imagine the hassle this is for you! I think it’s very important to have a development instance in which we can safely work on, and that it will surely help to get this finally done.

Best,
Nico

[Nico]

You are welcome Kerry 🙂

Stocked to see this is resolved! This one was a tricky issue for sure.

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

This reply is private.

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