The date of event fail

[Jose Juan]

Hi, I have recurrent events and we have 2 problems:
First I dont want to see the recurrent event all the dates when I see picture filter. I attach the capture.
Second: when I select the event of July 2, I see the first event in march and see past event.

I need to resolve that as soon as posible

Thanks

[Jose Juan]

This reply is private.

[Andras]

This reply is private.

[Jose Juan]

This reply is private.

[Geoff]

Hey there! Andras is out on a much deserved vacation, so I wanted to step in and follow up with you on this.

That’s super weird! Though I have seen something like it before.

Do you happen to have caching enabled on your site, or perhaps a caching plugin installed? If so, please try emptying the site cache to see if that makes a difference.

If it doesn’t then would you be willing to follow the steps outlined in this guide? I realize this isn’t exactly a 404 error, but the steps are helpful for flushing possible link caching as well.

And, lastly, if that doesn’t do the trick, then I would suggest trying to delete the event and creating a new one — although it’s a last-ditch method, it has resolved this sort of issue in the past. And, when you do it, try using a different URL for the event than the existing one.

Let’s start here and see what we find.

Thanks!
Geoff

[Jose Juan]

This reply is private.

[Jose Juan]

This reply is private.

[Geoff]

Hey there!

Sorry those steps didn’t reveal anything new.

I see you have tried the following:

• Deactivating other plugins: Yes
• Switching to a default theme: No

Just to confirm, did you notice any difference in those conditions? How about when deactivating all other plugins and switching to a default WordPress theme, like Twenty Sixteen, together? Do you notice and difference there?

Let’s start there and see what we find. If the issue continues to persist, we can try some deeper troubleshooting tactics.

Thanks,
Geoff

[Jose Juan]

This reply is private.

[Jose Juan]

Hi Geoff I talk with WPML Team and the said me that your recurrent event plugin its not compatible.
I read a post from february, I thinks is a lot of time to have a solution.
I paid much money to all the events plugin and is a very importan problem for us. Please I want to have a solution as soon as possible.

If you cant have a solution I want to refund the cost of all the plugins.

Thanks

[Jose Juan]

ITS URGENT

[Nico]

Hola Jose,

Continuando con lo charlado en tu review de WordPress.org, si hay una método manual que podes usar mientras esperas a que la versión 4.3 de nuestros productos este disponible (como beta o final) para usar.

Geoff B. explica como hacerlo aquí → https://theeventscalendar.com/support/forums/topic/wpml-recurring-events-3/#post-1142644. De nuevo no es la forma óptima de hacerlo y requiere manejo manual de tablas pero puede ayudarte por ahora. Es muy importante que hagas un back up de la base de datos antes de proceder!

Ya linkie esta conversión con nuestro ticket interno para este feature, de esta manera recibirás un aviso cuando haya novedades sobre el ticket y cuando este disponible.

Por favor revisa esa opción y decime si puede servir por ahora,
Saludos,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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