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Hi Nico,
Thanks for stepping in.
I don’t believe the API is the issue. We can add a new address and synch correctly. It’s as if any address we entered before the latest update is rejected. Obviously, you won’t see this with a fresh instal – you’d need to log-in and try it on our site.
I was trying to save my client entering all of their addresses anew. However, this is dragging on so long (almost a month now) we might just need to move forward.
Hi Courtney,
When I look at the test event your created, it doesn’t look as though you attempted to push it to EventBrite and so you wouldn’t see an error (see screenshot – it is not registered with EventBrtite). I’m not sure how one would test for the error without clicking to register with EventBrite.
Now, if I create an event and add an entirely new Venue, it does appear to correctly push to EventBrite.
However, all Venues in our current system are rejected. For example, I attempted to push this event using this venue (gives an error with or without phone number and website). Has something changed with the way you store addresses where all of our already entered venues are going to be rejected?
Can you please attempt to push an event to the Bay Area Co Roasters venue? You can see on Google that is is indeed a valid address.
You can see this when you try to add any new event and tell it to send to EventBrite (I wasn’t saving them when I got this error).
Hi Courtney,
Ran the suggested tests on staging. We still see the same issue.
To recap:
We have turned off all plug-ins save Events Calendar, Events Calendar Pro, and EventBrite Tickets. All have been updated to the newest version out today.
We also switched to the 2017 Theme.
Looking forward to your assistance. This has been broken on our website for many weeks.
We are still experiencing no matter what. Also, the event disappears right before or as it starts (so full day events disappear as the day starts) and your 5:00 even would go away at 5 pm or close to it.
Same here, none of that helped. We have an even that starts at 5 pm and it disappeared from the site again.
