Marc

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • in reply to: Ticket Check in not working #1553895
    Marc
    Participant

    Hello,

    So I got this working by switching to a different app. The one you recommend, Quickmark, did not work for me.

    I used “QR reader for iPhone” and it works as expected.

    You might want to double check my findings and update your docs.

    in reply to: Ticket Check in not working #1553883
    Marc
    Participant

    Here is that plain event URL:

    Celebrate America!

    in reply to: Ticket Check in not working #1553878
    Marc
    Participant

    Note the URL that the barcode generates looks good:

    Home

    but after the page loads when I check the url it the plain event url:

    All of this was using my iPhone X

    So I tried pasting that into my desktop browser. When I do that it loads the event attendees page:
    https://pleasantharbor.com/wp-admin/edit.php?post_type=tribe_events&page=tickets-attendees&event_id=5176&qr_checked_in=5408

    and gives me an alert:
    The ticket with ID CA-10-SB1GXZ has already been checked in.

    However, when reloading that page it clearly states “Checked in: 0” and the button that allows you to manually check a ticket in is still lit up blue and stating “Check In”.

    in reply to: Show Ticket Description in tickets email #1420549
    Marc
    Participant

    Hi Geoff,

    Thanks for digging into this. Any news yet?

    in reply to: Show Ticket Description in tickets email #1410352
    Marc
    Participant

    Thanks for finding this. Yes, this looks exactly like what I’m looking for. Sadly, its not working for me. I’ve tested by trying to echo out the variables. There is nothing there to echo, for even the initial $ticket_product_id.

    $ticket_product_id = get_post_meta( $ticket[‘ticket_id’], ‘_tribe_wooticket_product’, true );
    $ticket_product = get_post( $ticket_product_id );
    $ticket_description = $ticket_product->post_excerpt;

    Can you confirm that this is requesting the correct fields? I believe I’m looking for ‘ticket_description’ instead of “post_excerpt”. I did put an excerpt into the post just to check, but that didn’t work. I also switched that to ticket_description which also failed.
    And is it formatted correctly?

    Thanks in advance.

    Marc Simpson

    in reply to: Show Ticket Description in tickets email #1410262
    Marc
    Participant

    Thanks for finding this. Yes, this looks exactly like what I’m looking for. Sadly, its not working for me. I’ve tested by trying to echo out the variables. There is nothing there to echo, for even the initial $ticket_product_id.

    $ticket_product_id = get_post_meta( $ticket[‘ticket_id’], ‘_tribe_wooticket_product’, true );
    $ticket_product = get_post( $ticket_product_id );
    $ticket_description = $ticket_product->post_excerpt;

    Can you confirm that this is requesting the correct fields? I believe I’m looking for ‘ticket_description’ instead of “post_excerpt”. I did put an excerpt into the post just to check, but that didn’t work. I also switched that to ticket_description which also failed.
    And is it formatted correctly?

    Thanks in advance.

    Marc Simpson

    in reply to: Excluding categories #1184061
    Marc
    Participant

    Thanks, that would be great! FYI, I think the same thing happens in list view.

    in reply to: Excluding categories #1183411
    Marc
    Participant

    This reply is private.

    in reply to: Error when adding event tickets to empty cart #951598
    Marc
    Participant

    Hi Josh,

    I was duped! That is not the plugin, even though thats the name in WP. The actual name is: “Shatner – Name your Own Price Integration for WooCommerce”.

    Shatner – Name your Own Price Integration for WooCommerce


    and is only tested to WP 3.6.1

    So assume I’ll need to buy the one you mentioned. I’ll get there and report back.

    in reply to: Error when adding event tickets to empty cart #950293
    Marc
    Participant

    Josh,

    That did it. I deactivated “WooCommerce – Name your own price” and it now populates the cart properly. The problem is the client needs that functionality for a few things.

    Please advise next steps for me. I assume I need to contact the other plugin developer and try to get them to provide an update. Is that correct? Anything you can do or provide is appreciated.

    Thanks,
    Marc

    in reply to: Error when adding event tickets to empty cart #950184
    Marc
    Participant

    Hi Josh,

    I’m at a stand-still and think I have done everything I can to find a conflict, without success.

    Any thoughts on this? I’d like to get this resolved for my client.

    Thanks in advance.

    in reply to: Error when adding event tickets to empty cart #949150
    Marc
    Participant

    Yes. I tested that way at the beginning of this thread. Here is another test event, running only woo commerce and theeventcalendar plugins:
    http://heritage.psstudiosdev.com/event/homeschool-days-at-heritage-square-phoenix-7/

    Here is a list of the updated and activated plugins running on this test host:
    The Events Calendar
    The Events Calendar: WooCommerce Tickets
    WooCommerce
    WooCommerce – Name your own price
    WooCommerce Checkout Manager
    WooCommerce Colors

    in reply to: Error when adding event tickets to empty cart #948688
    Marc
    Participant

    Hi Josh,

    Sorry for the delay in responding. I’ve double checked and have WooCommerce version 2.3.5 installed. Any other thoughts?

    in reply to: Error when adding event tickets to empty cart #945679
    Marc
    Participant

    Hi Josh,

    Great, thank you. That got me up and running again, with one exception. When I add an event to the cart it works, but shows the price as $0. If I “update cart” it shows correctly, or if I “Proceed to Checkout” it shows correctly on the check out page. Any idea what’s going on here? This is repeatable in all browsers.
    Event:
    http://heritagesquarephx.org/event/east-valley-homeschool-families-at-heritage-square/

    I did notice The Events Calendar is v3.9.1 and The Events Calendar WooCommerce Tickets is v3.9.2. Is there a newer version of The Events Calendar?

    Thank you,
    Marc Simpson

Viewing 14 posts - 1 through 14 (of 14 total)