[Lauren]

Hi there,
I have purged the cache a few times now but no joy. Any other suggestions?

cheers,

L

[Lauren]

After playing round some more I found that if I changed the qty in the main settings then it corrects it for all tickets in that series BUT this only works if all tickets within the attendees admin have been deleted.

So basically I can only get it to work if I do things differently to as you what you describe in your knowledgebase article here:
https://theeventscalendar.com/knowledgebase/refund-cancel-tickets-order/

Instead it works if you do the following:
1 Refund the order in Woo
2.Then go to the event admin, down to tickets, clicked on settings and then updated the available qty to compensate for refunded tickets
3. Then delete all the refunded tickets in the event attendees screen

This works for the front end however in the backend when you view the list of events it still shows the attendees including the refunded tickets which is super confusing for the client. Is there any way around this? It all seems very clunky to me. Is there something I am missing?

Thank you

[Lauren]

Thanks Brendan. Good to know. Cheers L

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