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Jennifer WilliamsParticipant
It’s working! Thanks so much!
Jennifer WilliamsParticipantHi Geoff –
Thank you so much for the suggestion to downgrade the plugin. I’ve done this and it works — but only temporarily. Somehow, the plugin keeps upgrading itself. I’ve asked everyone with access to the backend if they’re upgrading back to 4.5.11 and they say they are not, and neither am I. I can’t find any settings that allow the plugin to automatically update. What am I missing?
Thanks,
JennieJennifer WilliamsParticipantSorry about that. You should have administrator access now.
Jennifer WilliamsParticipantThis reply is private.
Jennifer WilliamsParticipantThis reply is private.
Jennifer WilliamsParticipantThis reply is private.
Jennifer WilliamsParticipantSo, it looks like you’re right about the theme causing the issue. I temporarily switched to Twenty Fifteen and the events look normal (see Picture4).
However, when I logged in to my new site (www.brewridgetrail.com/new), which uses a completely different theme, this (see Picture3) is what the calendar input section looks like. It’s not showing the option to recur – any idea why that is? I couldn’t find anything in settings and even when switching to Twenty Sixteen it’s not there.
Jennifer WilliamsParticipantThanks, Geoff.
I think the issue is coming from the way the recurring events are showing up in the old site’s database. We put them in as recurring, but then they’re showing up as individual events (see Picture1). Even more confusing, when you click into any event (I did the top one in Picture 1 that indicates Dec. 29), the date is different (see Picture2).
This could be causing the issue, right?
Should I try Events Aggregator? Or see if we can figure this out first?
Jennifer WilliamsParticipantHi Geoff –
Good news: I tried transferring 500 at a time and it solved the Error 500 issue!
Bad news: Events are still not transferring properly.
It looks like there is something going on with the recurring events my client has set up. They show up with no year. It’s really quite odd. Is there anyone who can help with this?
Jennifer WilliamsParticipantHey Shelby –
Thank you so much. I’ll reach out to them. Is there anything in particular I should be asking for? Or just share with them the same error message I shared here?
Thanks!
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