[Karim]

oh that’s sounds complicated if i need to enter the code…

myabe i can create a ticket for 0 €
is that a possibility ?

Like a free ticket ?

[Karim]

Hi Geoff,

What i mean is bit different.
I mean a system where you go to the events page and register for the event. Confirm your assistance without buying a ticket.

Is this possible ?

[Karim]

Here Screenshoot with the problem.

As you can see the attendees list is of 605 but i set it to 600 when creating the ticket.
Why 605 if i set 600 tickets to sell in when creating the ticket ?

Thanks !

[Karim]

Hi Support Team,

Making more test i found a a strange behavior with the attendees list after refund of a ticket.
The problem is for example when you sell 9 tickets and make 3 refunds it still displays “Tickets sold: 9”
I have it in Spanish and it says “Entradas vendidas: 9”

So the problem is that the system does not recount the refund tickets.
I hope you can understand what i’m talking about

[Karim]

Hi Geoff,

First i want to thank you for your reply !!

Ticket visibility on Event Page:
The problem is when i create a ticket it does not display immediately in the event page. I don’t know why but i need to wait from 20 minutes to 1 hour to see it on the event page after creating it.

You are seeing the ticket because you look for it some hours ago but when i creaet a ticket i need to wait some time to see it visible. I think this is not a normal behavior… What do you think ?

[Karim]

Hi Nico,

Thanks
This is the solution. Now it is visible !!

🙂

[Karim]

Is there some one who can kindly help me to solve this issue ?

Thanks 🙂

[Karim]

This reply is private.

[Karim]

This reply is private.

[Karim]

Thats Awesome !!

Thanks

🙂

[Karim]

Thats Awesome !!

Thanks

🙂

[Author]

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