[Josh]

Hey Jonathan,

Thanks for reaching out to us!

I’m running some tests on this one and will reach back after I’ve gotten some more information together.

Thanks!

[Josh]

Hey Matt,

It appears that these were imported as separate events. The event titles, content, and Facebook Event IDs are different for the two events. Also, if I look up the associated Facebook event for https://pondhole.com/event/fireworks-cruise/ it shows the page as not existed.

My guess here would be that the original events were deleted (or modified to the point where Facebook created a new Event ID for that event). If you were automated imports from certain groups then, the new event would show as a fresh event to import and why you saw the same event imported multiple times.

Unfortunately for cases like this, I’m not sure there is much we can do on our side to address these particular issues. Fortunately though, things like this shouldn’t happen that often.

Let me know if this helps.

Thanks!

[Josh]

Hey Pieter,

Thanks for reaching out to us!

It looks like your second request went through to our forums so I’ll let that one be handled separately and address the first issue here.

For the first, we can try adding the query arg for showing the list view by using the filter on the results there.

Try using:

add_filter( 'tribe_events_get_current_filter_url', 'search_to_list_view' );
function search_to_list_view() {

global $wp;

$url = esc_url( add_query_arg( array( $wp->query_string => '', 'eventDisplay' => 'list' ), home_url( $wp->request ) ) );

return $url;
}

To modify the search behavior, it may be best to look for a third-party plugin that will modify the default search capabilities of WordPress. Something like https://wordpress.org/plugins/wp-extended-search/ or SearchWP may be helpful here.

Let me know if this helps.

Thanks!

[Josh]

Hey Janet,

Thanks for reaching out to us!

To clarify, your client was trying to update the time on all occurrences of an event and the connection was lost or something timed out and when they refreshed there were a couple hundred versions of the event on the same date?

Out of curiosity, after this, did the future events still exist or were all instances now on the single day? Also, how many original instances of the event were there?

I ask because I’m curious about whether this could possibly be a duplication bug or a problem with the future events dates resetting to the date of the next instance but not actually duplicating the events.

Thanks!

[Josh]

Hey Tyler,

Thanks for reaching out to us!

The following snippet should allow you to add the needed text above the login form for Community Events.

add_action( 'tribe_ce_event_submission_login_form', 'ce_login_intro' );
function ce_login_intro() {
echo 'New users will have to register or call 523-1026 to reserve';
}

Let me know if this helps.

Thanks!

[Josh]

Hey Aaron,

Thanks for reaching out to us!

To clarify, is this intended to be for a generic search when having your events selected to be displayed alongside your main blog posts? Or is this intended to impact the search associated with the bar that displays above the main event views within our plugin?

Thanks!

[Josh]

Hey Brian,

Awesome! Glad we were able to help get this one resolved!

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Dominik,

Thanks for reaching out to us!

To set expectations to start, I am limited in the amount of support that I am able to provide here in regards to customization. However, have a look at this snippet and associated notes to see if it helps to get you pointed in the right direction for what you’re trying to accomplish here.

Let me know if this helps.

Thanks!

[Josh]

Hey Marlies,

Thanks for reaching out to us!

Unfortunately the stylesheet issue is a known bug in the latest version of the plugin. I’ve added this thread to our internal ticket for tracking this and you’ll be notified as we make progress on this one.

If you have any questions concerning that process, please don’t hesitate to reach out.

For the translation issue, is your WordPress install set to be in Dutch? It looks like we do have the majority of the Dutch version translated as noted here https://translate.wordpress.org/projects/wp-plugins/the-events-calendar so there could be something else going on here if the install is set to the appropriate language.

Thanks!

[Josh]

Hey Anthony,

Thanks for reaching out to us!

Unfortunately we’re unable to provide support for these types of issues for outdated versions of our plugins. If you’re able to update, does the issue persist with the latest version of the plugin?

Thanks!

[Josh]

Hey,

Awesome! Here is a link to our technical documentation that you may find helpful.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Ryan,

Thanks for following up with the additional information! I dug into the database information you provided and thought I found the information I was looking for. However, after looking closer I realized those additional versions I was seeing was due to the event being a recurring event and each had a different date.

You mentioned that you deleted the duplicated imports from Facebook. Were those deleted prior to this database dump? If not, do you have the IDs for the duplicated versions of the event?

 

Also a couple more quick questions that may be helpful here:

1. Is this an event on a page that you’re controlling or is this someone else’s page that you’re importing from onto your site?
2. Do you have other events coming from Facebook that are having the same duplication issues or was this the only one?

Thanks!

[Josh]

Hey Brian,

Thanks for reaching out to us!

There are a couple of things that come to mind as possible root issues for this one.

1. Do you have any theme settings that limit content on archive pages to show just an excerpt?
2. Have you tried turning on WP_DEBUG to see if there are any errors on the page that are preventing the rest of the page to load.
3. Does the issue persist after trying the Testing for Conflicts procedures?

Let me know if this helps to reveal any new information here.

Thanks!

[Josh]

Hey Emily,

Thanks for reaching out to us and thanks for the kind words!

When reading the title my first thought was AppPresser. I’m not aware of any examples of people that have done this in the past but would probably be the best solution for a DIY approach without extensive coding.

An alternative approach would be to utilize the REST API to build your own. However, this would require a good bit of development not only in the app but also with the WP REST API itself and updating the endpoints there to include all the information associated with the calendar.

I’m sorry I wasn’t able to give you a direct answer here but hopefully this will help in your decision.

Thanks!

[Josh]

Hey Ruud,

Thanks for reaching out to us!

Would you mind sending a link over to your site where I can take a closer look at this one?

Thanks!

[Author]

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