Jonah

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Viewing 15 posts - 3,031 through 3,045 (of 4,001 total)
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  • in reply to: Submitting event with new venue #18890
    Jonah
    Participant

    Hi Dan, thanks for the report. It’s already been filed as a bug and will be fixed ASAP in an upcoming release. Sorry for any inconvenience this causes.

    Cheers,
    Jonah

    Jonah
    Participant

    Hi Robert, glad to be of service! Let me know if there’s anything else I can do.

    Cheers,
    Jonah

    in reply to: WP Router Placeholder Page #18888
    Jonah
    Participant

    Hi Robert,

    No update yet, we’ll get it fixed ASAP that’s all I can tell you.

    in reply to: 24h Time-Layout? #18887
    Jonah
    Participant

    Hi Markus,

    Yeah that looks fine and those settings work for me in my dev environment… Have you tried clearing your permalinks by visiting Settings > Permalinks and/or deactivating plugins to see if there’s maybe a conflict?

    in reply to: Event calendar widget doesn´t work #18886
    Jonah
    Participant

    Hi Javier,

    I’m sorry but I need to see some sort of example – either the website running, screenshots or a screencast of the problem to see what could be going on. Otherwise I have no idea what the issue could be and cannot help you.

    in reply to: Single day view… #18879
    Jonah
    Participant

    Hi Javier, it is enabled by default and is available by clicking on days in the calendar that have events.

    Cheers,
    Jonah

    in reply to: Event calendar widget doesn´t work #18878
    Jonah
    Participant

    Hi Javier, can you please provide a link to the website where you are experiencing these issues.

    Thanks,
    Jonah

    Jonah
    Participant

    Hi Jackie,

    Eventbrite’s API does not currently support setting this payment option. When they do, I’m sure we will provide it as an option. But for now, it’s out of our hands unfortunately.

    I hope that answers your question but let me know if you need anything else with this.

    Cheers,
    Jonah

    in reply to: Taxonomies and Custom Fields #18868
    Jonah
    Participant

    Hi Alex,

    So let me get this straight, you are wanting to show form inputs for custom fields and taxonomies you have created outside of the plugin but associated with the tribe_events post type?

    What do you mean about letting members edit tickets? There are options for controlling what members can do in Settings > The Events Calendar > Community (http://cl.ly/021v3p3Q1O080M1n1d0J) – is that what you’re looking for?

    in reply to: 24h Time-Layout? #18867
    Jonah
    Participant

    Hi Markus,

    This is easy. Date & time display should be controlled under Settings –> General, using whatever date/time settings you’ve configured for your broader WP install. So when you change it to the third time format option, this will be reflected in your forms.

    I hope that helps!

    in reply to: Frontend smashed #18866
    Jonah
    Participant

    Hi Tanja,

    Sorry to see you are having issues. The problem is there is a conflict with a class we are using in the form and a class you are using in your theme (.bubble). Do you know what this is used for on your website? Is there a way for you to rename .bubble in your CSS and code to something else? That will remove the conflict.

    I hope that helps,
    Jonah

    in reply to: Ticket Not Created Automatically #18865
    Jonah
    Participant

    Ahh yes, I forgot it’s only linked by account. Sorry about that. I got your login though, thanks.

    I just did a test event with tickets and it created the ticket on EB. Can you please verify this and please try creating another test event yourself. There may be some parameters with the ticket data that is causing it to fail.

    Thanks,
    Jonah

    in reply to: Translation in Greek #18862
    Jonah
    Participant

    Hi Evangelia,

    That’s great but sorry to hear the translation is not working. Did you follow the instructions here: https://theeventscalendar.com/faq/can-i-change-the-language-that-the-content-of-my-calendar-appears-in-on-the-site/

    I beleive the name of the file should be like:
    tribe-community-events-gr_GR.mo
    tribe-community-events-gr_GR.po

    …and placed in the lang folder inside the community events plugin folder.

    Can you verify you have done the above?

    in reply to: Community Frontend Error #18859
    Jonah
    Participant

    Hi Ken, glad to hear you got that sorted out. Let me know if there’s anything else I can help with.

    in reply to: Ticket Not Created Automatically #18858
    Jonah
    Participant

    Hi Ruth/Joell,

    I see that you don’t have your Eventbrite API key input. Was this the case before when you were having the issue? As indicated on the add/edit event screen: http://cl.ly/1C0o1Z2B2k1K360x0k2a – you must configure this. Please verify whether or not this was in place.

Viewing 15 posts - 3,031 through 3,045 (of 4,001 total)