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My issue is *sort of* resolved. 🙂 I rolled back to 4.7.1 and the button reappeared, so I’m not sure what’s up. When upgraded to 4.7.2, that whole section disappears on the individual event page.
Hello, [email protected]!
I am in the office today, but am up against some deadlines which means I may not be able to respond to email as quickly as I usually do, but I *will* respond ASAP. Thanks for your patience and have a great day!
Joelle Reeder
Owner, Creative Designer
Moxie Design Studios
http://www.moxiedesignstudios.com
(You should only receive this email once per email thread. If you don’t wish to receive it more than once, please keep your emails to the same subject line. Thank you!)
This is a lot of work on our end to troubleshoot the issue, my goodness. I already tested and ran backups and turned off the plugins and all that jazz. Those were my first steps before contacting support. I turned it off and turned it back on again, as it were. 😉
But I will consult with the client and see if we can’t do some of the other suggestions you made and report back.
Thank you!
I ran upgrades, but the search results still show 26 tickets while the individual post shows the correct amount of tickets: 11. No clue why this is. 🙂
Update to this situation. From my client:
I went ahead and enabled stock management under woocommerce> product> inventory settings.
This eliminated the “unlimited stock” problem (see screenshot 2.41.59). It shows 11 tickets are available and that is correct.However, it added this feature (see screenshot 2.41.51) which tells customers how many tickets are left. The issue is that this is not the correct number of tickets that are left. It seems to be adding the # of tickets available under the events>ticket section (see screenshot 2.43.02) and the # of tickets available under the products>inventory section (see screenshot 2.42.36). This is where it’s pulling the 26 tickets available from.
When I disable the stock management the ticket stock reverts back to the “unlimited available.”
Does this ring any bells? 🙂 Thank you!
Hiiii, thank you for looking into this for me. So, the client assured me there were NO classes in the system, but of course, there were. I don’t think they realized that past classes are forever. So I explained the situation and told her that if she wants those absolutely out of the list, that she’ll need to manually remove that instructor from each of those (many, many) classes. Otherwise, they’ll just get a “there are no upcoming events” for that instructor, which seems reasonable. I can see why it would bug to still see past employees (or whatever someone might put in there) if they are no longer part of the current set-up, but it’s hard to account for *every* variable, so… hm. I’m not sure the solution. Create an option where you could hide them or something? I dunno. LOL
Thank you for your help, Jennifer!
Hello! Checking in on this. 🙂 I’m uploading a photo to this post (not via email) For some reason, it didn’t appear in my last thread or in this post. But it does show as I’m writing this that it’s uploaded, so we’ll see if it shows up.
Anyway, I’d love to get those people out of the list somehow. Thanks!
A HA! I figured it out. Oopsie, my bad. I needed to put _ecp_custom_4. I had the field slug wrong, so no wonder your default, nor my attempt worked. All is well on this one. Thank you!
‘instructor’ is the slug for the drop-down that I want alphabetized. If that’s not correct, let me know.
But I tried it with your default code and that didn’t work either, so maybe I’m not doing it correctly.
This list (attached) needs to be alphabetized. We have done so in the backend, in the Additional Fields area, they are alphabetized in our list of options for that dropdown, but on the front end, it shows however it wants.
How can this be fixed?
No, this is not resolved. There are only supposed to be a few options showing in the filter bar. My issue is that in one of those categories, “Instructor”, we have REMOVED instructors from the backend, entirely — completely — they have no listings or events under their name, they don’t even exist in the system and they were removed from the custom field options. Yet, they still show up in the front end. If you drop open the “Instructors” list, you’ll see Will and Lynn in that list — they don’t belong there. How can we get rid of them? (We have cleared the cache multiple times and checked this on multiple machines.)
