Heather

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • in reply to: Facebook Import not Importing Event photos #1233165
    Heather
    Participant

    Sorry Victor! I shoulda read further – thanks for workin’ on this, guys!

    in reply to: Facebook Legacy Import Timeout #1178811
    Heather
    Participant

    Ah dearest Hunter – I always know when you support ticket name pops up in my email, an answer isn’t far behind.

    And unfortunately, these will be one of those tickets you’ll have to chock up to user error (sincerest apologies) for I wasn’t aware the Aggregate was the replacement for Facebook import.

    Obviously, “thou hast bestowed upon me the utmost knowledge. May thy children and thy children’s children be blessed beyond all measure.” – Taken from The Book of Clueless End Users, Chapter 4 verse 9.

    in reply to: List of Views in Month Error Pt Deux – 4.2.1 #1141197
    Heather
    Participant

    George you beautiful human, you! The update works wonderfully. Sorry for the delayed response – my basking in the sun at the beach for a week doesn’t make your all’s awesomeness any less spectacular!

    Thanks much and when in doubt, rock on.

    in reply to: List of Views in Month Error Pt Deux – 4.2.1 #1133964
    Heather
    Participant

    Hey Brook. Firstly – thanks, yes, I had some weird cherry picked assortment of backdated downloads that disabled the Facebook import feature. Did your recommendation of 4.1’s and we’re back in business!

    As far as what ya’ll need, if you tell me the steps to do it (Godaddy Managemed WordPress – I hate me too) I’d be happy to help.

    As for the wp-config, Godaddy in all its glory has a standing “30 minute elevator music required” wait time on managed wordpress assistance, so I went with the downgrade instead.

    Let me know what ya’ll need and I’ll help any way I can – only fair since ya’ll have been doing the same for me 🙂

    in reply to: List of Views in Month Error Pt Deux – 4.2.1 #1132305
    Heather
    Participant

    Hey Brock, thanks for lookin’ into this! Unfortunately, it looks like my “downgrade” has disabled my Facebook import feature (which is so awesome, I’d name my first child after it). Is there a workaround you might suggest? Like another version that would allow the import from Facebook w/o the errors on the month view (ie current version)? Your thoughts would be much appreciate for both myself and my future offspring, Facebook Import Jr.

    in reply to: List of Errors in Month View #1129265
    Heather
    Participant

    Bless your soul, Hunter. I made myself a gentlemen’s agreement. I’d call Godaddy Support and while I awaited my support chariot’s arrival, I’d begin downloading the backdated plugins. Whichever one completed first, I’d continue with that fix.

    No surprise ending with this convoluted love story, Godaddy’s wait time is roughly 30 minutes? Bless my phone’s battery because that thing needed prayers. I opted for the 4.1 versions of Facebook, TEC, and Pro and the issues has temporarily resolved. I’d love to keep things “fresh and up-to-date” like the cool kids, so if you do figure out what’s causing that error, do let me know! In the meantime, I’ll still see if I can summon the patient and battery power to contact GoDaddy.

    Appreciate all your help and thanks for supporting a great product! Have a phenom week.

    in reply to: List of Errors in Month View #1128394
    Heather
    Participant

    You had me there! Ok – attached you’ll find the two following scenarios:

    – Eventica Theme (updated to 1.8 today) with all plugins except Events Calendar Pro deactivated
    – 2014 WordPress Theme with all plugins except Events Calendar Pro deactivated
    – Snapshot of disabled plugins

    As far as wp-config (and feel free to judge me here because I judge me), I use Godaddy’s managed wordpress and access to that feature seems to require a Ph.D. in “Jumping through Hoops” – if it’d help, I can provide you with login information if you would like to check that yourself.

    I really appreciate your help with this!

    in reply to: List of Errors in Month View #1126115
    Heather
    Participant

    Hey Hunter,

    Appreciate the response.

    – I deactivated all non-essential plugins, with the theme remaining the same = problem not solved.
    – I deactivated all non-essential plugins, and reverted to 2015 theme = problem not solved.
    – I deactivated all non-essential plugins, and reverted to 2014 theme = problem not solved.

    The attachments are the month view from each reversion. While I’m no programmer, it seems that the error points out something in the Events Calendar’s venue feature – it constantly references “wp-content/plugins/the-events-calendar/src/Tribe/JSON_LD/Venue.php”

    I’ve tried to cleanup some possible missing venues? I can’t interpret the errors however and cannot seem to make headway with any attempts I’ve tried / you’ve recommended. Any feedback would be much appreciated.

Viewing 8 posts - 1 through 8 (of 8 total)