[Amal]

Dear Courtney,

I am not sure to understand why we have to do this.

We found that ticket: https://theeventscalendar.com/support/forums/topic/licenses-on-wpengine-staging-sites/
That is exactly our issue.

Can you confirm that we “do not need a license for any functionality. Not having a license will not impede testing in any way.” for both the The Events Calendar: Community Events and The Events Calendar: Filter Bar.

Are these licenses only for update and support??? Will we be able to test our plugins if we remove the licenses from our WP Engine staging website?

Looking forward to hearing from you.

Regards,

[Amal]

Dear Courtney,

Thanks for your answer. This comes out of the blue.
We had our staging all set up since more than half a year and all was working great.
We need to be able to test the plugin.

Our staging site URL is http://franceamerique.staging.wpengine.com/
Is there a way to get it working with the license please. It does include de word “staging” …

Thanks for your help.

Regards,

[Amal]

Hi Hunter,
Thanks for the update. I tried code, but unfortunately the blank entries still appear in the state/city drop downs.

[Amal]

Hi Hunter,
It seems that this solution is close to what we need. Is it possible to get George, the MT support guy from that link you sent, involved so I can ask him the following question?

George,
Are their slugs for the venue city and venue state? We have blanks showing up in those dropdowns. I have tried:

	if ( 'tribe_city' === $slug || 'tribe_state' === $slug ) {
	if ( 'city' === $slug || 'state' === $slug ) {
	if ( 'VenueCity' === $slug || 'VenueState' === $slug ) {

But I am not having any luck. Any help is appreciated

[Amal]

That might help. Thanks!

[Amal]

Passing this info along to my back end team. Thanks for the tips.

[Amal]

Hi me again….

Any idea why we have a blank field in the State select?

Should blank or empty option be removed?

Thanks for your help

[Amal]

Thanks for your answer.
Very last question, can you give us an estimate time for this to be fixed?

Thanks

[Amal]

So I understand you are not providing more support up to that point.

Now, let me ask you one more question, in one your previous messages you said:

“the venue info displayed in the Filter Bar is based on existing venues, again, regardless of whether or not present and/or future events are set to occur. So as long as you have venues created with the cities/states mentioned, those cities/states should display in the Filter Bar.”

So I went ahead and delete a venue, I do not want the city to show up in the select of cities. “Breuillet”

Yet it still appears…. https://france-amerique.com/events/

Am I missing something…? Unless, I am the one doing something wrong here, I think that your filter should be updated. If it is not the case, then I think you should provide support for it because this is a bug.

Looking forward to hearing from you.

• This reply was modified 9 years, 8 months ago by Amal.

[Amal]

Thanks for your answer. From what I understand the selects populates with data from the venues.

Do you see a way to populate ourselves the select of cities with the list the client want and still get the search query to work? Do you know what I mean?

Thanks

[Amal]

Actually I forgot to mention, one of the main reason why we bought the license was to create a list of per-determined cities:

Albuquerque, New Mexico
Atlanta, Georgia
Austin, Texas
Baltimore, Maryland
Boston, Massachusetts
Charlotte, North Carolina
Charleston, South Carolina
Chicago, Illinois
Columbus, Ohio
Dallas, Texas
Denver, Colorado
Detroit, Michigan
Houston, Texas
Indianapolis, Indiana
Las Vegas, Nevada
Los Angeles, California
Miami, Florida
Memphis, Tennessee
Milwaukee, Wisconsin
Minneapolis, Minnesota
New Orleans, Louisiana
New York City, New York
Nashville, Tennessee
Orlando, Florida
Portland, Oregon
Philadelphia, Pennsylvania
Phoenix, Arizona
Pittsburgh, Pennsylvania
Raleigh, North Carolina
Sacramento, California
Saint Louis, Missouri
Salt Lake City, Utah
San Antonio, Texas
San Diego, California
San Francisco, California
Seattle, Washington
Washington, DC

Even though there is not any event going on in the city at the moment.

Can you see a solution for this?

Thanks for your help.

[Amal]

So this is very disappointing. As you can see in the France-Amerique.com/events website we use a lot this filter. Yet, we had our client buying the license because of this. It is paramount to us, and our client, not to have in the selects cities, states or categories that are from deleted and drafts events:

1. because it makes no sense at all,
2. because it obviously returns an empty search,
3. because the select just keep on growing and growing….

This is not really user friendly.

When do you think you will release a fix for this? Is there something we can do in the meantime?

Thanks

[Amal]

Thanks for your answer. It was helpful.

Shall I create a new ticket for the other questions? “the address of the Venue is showing with no spaces between words :

Cambridge,MA02138United States+

Is this normal?”

Or can you answer on this thread?

[Amal]

This worked. thank you!

[Author]

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