[machedon]

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[machedon]

This reply is private.

[machedon]

Hi Geof,

I updated the theme to the latest recommended by the seller. Most of the issues with wocommerce were solved but the event tickets plus is still not working, so I am starting to feel I spent some money in vain and I am spending more time typing to you guys than if I would have set up a form with a Paypal button on it which by the way would have been free of charge.
I also took your advice and renamed the woocommerce folder, indeed it made that message to dissapear but still the function I paid for is not working as it should. The thing is I already have more than half of the slots filled and I am holding them from paying cuz I want them to fill the fields nicely and professionally but it ain’t working.

So anything else to make it work?

Thanks

[machedon]

This reply is private.

[machedon]

Hi Geof,

Thanks a mill for the support so far.
My issues is partially solved. I followed all the steps and now indeed my ticket appears and I can place it in the Cart, check it out, so everything is nice and pink with this part.
I say partially solved cuz I can’t manage to figure out why my fields do not show up
Here is the fields in the back-end: https://gyazo.com/a252571e2ca59cf76360a2a690643517
Here is what it shows in the front: https://gyazo.com/071ba8ba184e110c6d04b37fda01e4be

If I sort this part too, then I am all cool and I can finally put the site live, happy days 🙂

Cheers and hope you got a trick or advice for this part too

[machedon]

Thanks Geoff for your answer.

I don’t have a problem if the tickets are not being translated, I only need them in English, so that’s fine.
I did all that and still nothing.
How do I contact you for direct support?

[machedon]

Hello,

I have or better said had the same issue.
First, when testing the new Event Tickets Plus add-on that I purchased nothing was placed in the basket + the extra fields weren’t showing.
I am running a multilanguage site but on the same domain so I realized that during this test it was showing the wrong currency. I switched the currency in the Woocommerce settings and tried again. The problem I am facing is that now, nothing is showing from what this add-on should do.

So I need some help because I don’t know what to do. My site is in coming soon mode and I want to finish the event part and put it live. Now this is holding me back. Highly appreciated.

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