Dylan

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Viewing 10 posts - 16 through 25 (of 25 total)
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  • in reply to: Attendee information fields not showing up #1229394
    Dylan
    Participant

    Hi Cliff, here are two events with additional fields:

    Event with drop down list
    Event with text area

    As for custom development, I’m not trying to customize it in any way, I would only like the field to show up as it is supposed to.

    Thanks again!

    in reply to: Attendee information fields not showing up #1228290
    Dylan
    Participant

    Hi Cliff, thanks for the response.

    I added the full function to my theme. The quantity is now set to 1 by default, but the extra fields still do not show up. It seems the extra fields should always display if the quantity is set to 1, is that correct? Even with the new function, the field row is still set to display: none no matter what quantity is entered.

    Any other ideas on how to fix it?

    in reply to: WordPress database error (Not unique table/alias) #1160882
    Dylan
    Participant

    This reply is private.

    in reply to: WordPress database error (Not unique table/alias) #1160346
    Dylan
    Participant

    Hi Andras, I tried to attach the database sql file but get an error message that it is too big (22mb). Is there a better way to send it to you?

    in reply to: WordPress database error (Not unique table/alias) #1158789
    Dylan
    Participant

    Hello Andras, the error log is the only sign of this issue. Nothing odd shows up on the front or backend and the podcast works fine. WP_Debug is turned off.

    The downside is that our error log grows several megabytes every day because of all the errors. The last one happened today at 12:47:20 UT, about 3 hours ago.

    Perhaps I should post a question to powerpress tech support to see if they have encountered the issue.

    in reply to: WordPress database error (Not unique table/alias) #1156369
    Dylan
    Participant

    Hi Andras, here are the previous posts I found with this error. These appear to have been fixed in version 3.4 of The Events Calendar:

    WordPress database error Not unique table/alias

    WordPress database error: [Not unique table/alias]

    Missing Table Alias Causing meta_query to Fail

    Events page

    I have tried to recreate the error so I can deactivate the plugins and test it, but I can’t track down the exact trigger for the error. The last error happened today at 14:10:26 UTC (about two hours ago as I type this). Since then I have browsed the site trying to trigger the error and haven’t gotten it. I went to posts with tickets, posts with podcasts, played podcasts, put tickets in the cart, navigated the related admin areas etc, and none of that triggered the error. I even played the podcast in iTunes and no error occurred.

    I did identify that the error is tied to our podcast feed, which displays 20 episodes at a time. Every time the error happens the error log shows multiple errors for each of the 20 posts that contain podcasts. I cannot figure out how these relate to the The Events Calendar tickets unless they are sharing table names or some other database weirdness.

    I would like to share a file with the last batch of errors, but the forum won’t let me upload a text file. I have attached a screenshot of a portion of the file, where you can see multiple errors for one of the 20 posts. The total batch of errors that happened at 14:10:26 UTC today has 480 lines of error code. The errors happen anywhere from five minutes apart to several hours apart, and each one includes this massive amount of code, so our error log is now several hundred megabytes.

    Thanks for any input you have.

    in reply to: Price not displaying properly after update #1152080
    Dylan
    Participant

    This is great. Thanks so much for your help!

    in reply to: Price not displaying properly after update #1149560
    Dylan
    Participant

    This reply is private.

    in reply to: Modify content for individual recurring events #1006686
    Dylan
    Participant

    Thanks Geoff, you’ve been helpful!

    in reply to: Modify content for individual recurring events #1006563
    Dylan
    Participant

    Apologies for responding to my own post, but I have an additional question. Is there a renewal discount to renew the plugin each year? I am preparing a cost estimate for my client and would like to pass that info on to them. Thanks!

Viewing 10 posts - 16 through 25 (of 25 total)