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Just to confirm, I also have a site hosted on GD Managed WP, and am experiencing the exact same things as described in this and other threads. Subscribing here so I’ll get the notification when an update is available. I appreciate the support.
Hi Cliff,
Thanks for the response.
We are using WooCommerce tickets. I don’t want to slow the ticket purchase process by asking for, or requiring a name for each ticket, but at the same time, I want the “attendees CSV” to be sortable by last name, also I was just asked if we could add phone number.
So for now, the only time people are entering their name, appears to be at checkout because we do not use attendee meta fields. So the CSV is getting the names from the checkout which is fine with me, I just want to be able to sort it so when people show up at the front door positive, full of energy and excited to get in, we can find them on our list in seconds and get them into their seats and a beverage.
If the phone number is collected at checkout can we too add this data to this CSV as well?
Trying to get a feel for how reasonable or likely this request is and I’m really appreciative of your time and help.
Thanks
Sorry let me re-explain that.
We have 4 types of tickets.
Student/Military discount tickets and general admission are first come first serve and we have a total of 140, I used the global stock feature to account for those and this is working delightfully.
Next we have Tier 2 and Tier 1 each have their own number of total stock so these are independent, they differ in price as well. On these fields we allow people to add a “Group Name” so we can rope off sections of tier 2 or tier 1 seats to accommodate larger groups.
So every event, we have 2 ticket types that need the same single input field that simply asks if folks have a group name to associate with their order. We wanted to add this line of description next to “Group name? (optional)
If purchasing tickets separately, please provide a group name. Any reservations in the same tier using matching group names will be seated together.Thanks for the help!
Josh, thank you for this, I saw the global stock feature and assumed I knew what it did without reading it 🙂 Shocking I know.
As a follow up. If I add a field as part of the “Ticket Fieldset” is there a way to include a brief description (sentence) in addition to the label for the input field? I figured I could put it in the event description but that ends up being too far away to help inform users of the significance of the field.
This article https://theeventscalendar.com/knowledgebase/collecting-attendee-information/ doesn’t expand on this much so I figured I’d ask… Thanks for all of the love and support.
Yes Josh, that’s exactly what I’m talking about 🙂
I wanted to have a radio button that if checked, I could discount the price of the ticket. This seemed like an easy way to apply an optional discount on a single ticket without disrupting the ticket count. Has this been done other ways or have you seen an easier way? I’m open at this point.
Jeff, if you have woocommerce installed, open an event in the admin editor, or add a new one, towards the bottom there’s a ticket area now you can choose between RSVP and WooCommerce, if you tick woocommerce here, you’ll see an add ticket button, when you add a tickets here, the tickets are also created as a product under the woocommerce products tab.
Hope that helps.
