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Hello Geoff,
So it appears that the offending plugin was W3 Total Cache, even after tweaking several settings.
I went through all the steps to completely remove it, then installed WP Super Cache.
Did further testing, and the image upload for community events appears to be working fine.
All good!
Many thanks for your help,
DannaThanks Goeff,
I will test and troubleshoot over the next few days and let you know what I find.
I’d love to be able to report back an Aha! moment.Nico,
Thanks so much for the heads up!
However, I regret to report that issue still seems to exist. When I try to upload an image for the event, the error message returned is “File doesn’t exist?”This is true even when the WordFence firewall is disabled, and the plugin is completely deactivated.
Would you mind testing this directly at http://dcbydesignblog.com/events/community/add/
Thank you!
DannaHello Geoff,
Sorry for the tardy response. I suspect this issue is due to the WordFence firewall.
In fact, I found my old ticket regarding the same issue (link below), but that’s not working because I can’t seem to get the parameters correct.I’m going to submit a ticket to WordFence. However, have you not see this issue before? Am I the only person that using both Community Events and WordFence together?
Hi Geoff,
Thanks for your response. I’ve added the css, and it appears to be called (screenshot attached), but that does not resolve the issue. The error “File doesn’t exist?” still appears.Thanks you,
DannaHi Brook,
Thanks so much for your response and offer to help! I have not had a chance to go through the conflict testing, but here is what I’ve discovered after updating to version 4.3:Error “Are you sure you want to do this?” still appears.
Deactivating the WordFence plugin has no effect.HOWEVER, WordFence recently added their Firewall feature which is implemented on the DC by Design Blog site.
The firewall added code to the .htaccess file, which calls a newly created a user.ini file.
I manually commented out their code in the .htaccess file that calls the user.ini file and voila, the form now works.Then I went back, put the WordFence code back in the .htaccess file and then, in the Firewall settings, I unchecked the File Upload Rule. Screenshot of WordFence’s firewall rules is attached.
When I tested the form and uploaded an image, it did work. So while this one test isn’t 100% conclusive, it does seems to make sense. Unfortunately, it’s not ideal because hackers uploading malicious files is something you want to protect against.
Would you please take a look at the screenshot and let me know your thoughts?
In a perfect world I’d like to create a whitelist parameter at the bottom of that screen that allows an image to be uploaded just for the Community Events form. Do you think that could be done?Thanks again!
Hello again,
I have just updated to Community Events v4.2.5.
I then tested an event submission.Good news: The implode error message no longer appears.
Bad news: Upon submit the screen displays: Are you sure you want to do this?I’ve seen this error before… sometimes the date is set as the current date, rather than a future date. When I went back to check my entries, I see that the Organizer Name field is in red with the message, “organizer name already exists”. Regardless of what I enter into the filed – new names included – the error will not go away. It will allow me to re-use a previous name from the Organizer dropdown list. And even with those corrections, the form will not submit correctly, and always returns the message: Are you sure you want to do this?
FYI, this testing was done using Chrome.I then tested using Firefox (similar but not identical entries) and the Firefox form submitted on the first try.
Brilliant! It was the time in the WP general settings. That was set to “custom” for some reason (not our usual setup protocol) and once I changed it the events posts are fine. Thank you so much, Casey, we were quite frustrated. Cheers, dlmweb.
