Douglas Raye

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Viewing 15 posts - 1 through 15 (of 15 total)
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  • in reply to: PHP 7 Warning on Event Tickets Plus #1385583
    Douglas Raye
    Participant

    Cliff, I believe this was a false warning. I have a copy of the live site I was testing this on and wanted to make sure I was still getting the same warning. I made sure everything was up to date and ran the test again on my development site and did not get a warning. Sorry for the confusion.

    in reply to: Issues after hotfix 4.3.4.2 #1206584
    Douglas Raye
    Participant

    Sorry for my previous post. Just stressing out and taking it out on support. I corrected the duplicate address issue but I am still having an issue with adding a venue to the events. It just doesn’t want to save. I will create a new thread for this issue.

    Thank you again and once again I apologize.
    Cheers,
    Douglas

    in reply to: A lot of random issues with the calendar very recently #1206579
    Douglas Raye
    Participant

    Hey Andres,

    The hotfix corrected the issues. I reinstalled the plugin(s) and it corrected the admin issues as well. Sadly, after the hotfix I ended up with a new problem. I started a new thread for the issue. Now I am getting duplicate addresses in events (one is a link the other is not) and I can not add a venue to an event. May be a new plugin conflict or an additional bug. I guess I have more work to do to track down the issue(s). I appreciate the assistance. I will close out this thread.

    Cheers,
    Douglas

    in reply to: Issues after hotfix 4.3.4.2 #1206574
    Douglas Raye
    Participant

    Cliff,

    As far as I could tell, this is one issue. Since it is all address/map/hotfix related, it was logical to assume they may be related to the same cause. I spent four days trying to track down two other issues on two different threads after the updates and one of them came down to a bug in the plugin. After applying the hotfix, I ended up with this new issue and I am still getting the same warnings in the help event log as I was before the hotfix. I felt it was prudent to supply that information.

    To answer your question, the map api did correct the error with the JS but had no effect on being able to save a venue to an event or the duplicate addresses. I either have another plugin conflict after the hotfix was applied or an additional bug and I am a little on the annoyed side after fours days of trying to correct the issues so I apologize if I am getting a little testy about it. I really don’t want to spend more time trying to test for conflicts yet again but I may have no choice.

    in reply to: A lot of random issues with the calendar very recently #1205601
    Douglas Raye
    Participant

    Thanks George, I applied the hot fix earlier today and ended up with the issues I described in my earlier post. Please have a look when you can. Pretty sure it’s related.

    in reply to: A lot of random issues with the calendar very recently #1205559
    Douglas Raye
    Participant

    Just got an update to the calendar and it corrected the issue of the events not showing but now we have duplicates in the addresses for some events and others wont allow us to add a location, thus the map does not show.

    Example of duplicate addresses and one that does not show the map is at the bottom of the list: https://www.allsaintsbh.org/calendar/2016-12-24/

    Still receiving this error as well:

    2016-12-13 14:46:47 Invalid instance of a recurring event was requested ($1) redirecting to $2https://www.allsaintsbh.org/calendar/the-monday-meal-2015-11-30/all/ warning Tribe__Events__Pro__Main::detect_recurrence_redirect

    in reply to: A lot of random issues with the calendar very recently #1205197
    Douglas Raye
    Participant

    Andras,

    Just wanted to let you know I resolved the other issue with the tickets not saving to an event. I believe these are separate issues now. I recreated the site as close as possible on a development/staging site (I had done this before but not as exacting) and started testing out plugin conflicts for the third time. I found the conflict with Google Sitemaps by BestWebSoft. Turned it off and I can now add tickets to events without issue.

    The calendar showing all the events is still an issue. I am confident you guys will work through it and have a fix in the near future.

    Thank you again for the assistance,
    Douglas

    in reply to: Unable to create or save tickets #1205153
    Douglas Raye
    Participant

    Nico,

    I worked out the issue with the tickets. The other issue is still there but I finally tracked down why the tickets where not being added to the event.

    I went back through my development site and tightened up the details to make it as exact a copy as I could to the original (SSL certificate and all). I have a plugin conflict with the plugin Google Sitemap by BestWebSoft. For whatever reason it was blocking the tickets from saving to the event.

    Thank you for all the help or at the very least allowing me to run through things with a sounding board. Now to track down why the events do not show properly. That one is still unresolved and seems to be unrelated to plugin conflicts.

    Cheers,
    Douglas

    in reply to: Unable to create or save tickets #1205145
    Douglas Raye
    Participant

    This reply is private.

    in reply to: A lot of random issues with the calendar very recently #1205144
    Douglas Raye
    Participant

    Thank you for getting back to me. I tried downgrading and it had no effect. I have been having other random issues as well with creating tickets. I have been working through it with Nico on the thread below. Thus far, no solution. I am assuming they are related in some fashion.

    Unable to create or save tickets

    I have attempted to remove Dreamhosts “added security”, the SSL certificate, had them check to see if there is a server issue blocking requests from admin-ajax.php and now attempted to downgrade the plugins with no luck at all. I hope we can work this out soon.

    Cheers,
    Douglas

    in reply to: Unable to create or save tickets #1204773
    Douglas Raye
    Participant

    This reply is private.

    in reply to: Unable to create or save tickets #1204532
    Douglas Raye
    Participant

    Found an error that I hadn’t noticed previously when adding a ticket. I am getting the following after attempting to add a ticket to an event.

    Failed to load resource: the server responded with a status of 500 ()
    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:4

    POST https://www.allsaintsbh.org/wp-admin/admin-ajax.php 404 ()
    send @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:4
    ajax @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery…:4
    j @ load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,heartbeat,autosave,wp-ajax-response,jquery…:4
    (anonymous) @ load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,heartbeat,autosave,wp-ajax-response,jquery…:4

    in reply to: Unable to create or save tickets #1204270
    Douglas Raye
    Participant

    Hey Nico,

    I moved the site over to a dev site so I wouldn’t have to mess around with the live site. While not a perfect copy, it has the exact same issues as the live site (same theme, database and plugins). I disabled all the plugins as well as changing the theme. It still has the same issue(s).

    I posted to another thread about the other issues I am having that may be related. I haven’t heard back form anyone yet but I did turn on the logging in the help section and placed the information on the other thread listed below.

    A lot of random issues with the calendar very recently

    I hope we can resolve this. I am at a loss myself.

    Cheers,
    Douglas

    in reply to: A lot of random issues with the calendar very recently #1204269
    Douglas Raye
    Participant

    I just started using the event logging in the help section of The Event Calendar. I am getting several instances of the following:

    2016-12-09 16:59:56 Invalid instance of a recurring event was requested ($1) redirecting to $2https://www.allsaintsbh.org/calendar/winter-coat-drive-on-the-patio-today-2/all/ warning Tribe__Events__Pro__Main::detect_recurrence_redirect

    The log file shows this issue with nearly all recurring events.

    in reply to: Unable to create or save tickets #1203880
    Douglas Raye
    Participant

    Thanks for the quick response. I will test out for conflicts. I just hate having to mess with plugin conflicts due to the site being relatively busy all the time, but its better that it is corrected than just sits in limbo. I checked for JS errors, the only one that is showing is a Google Maps API warning, otherwise the calendar page, full event listing page and pretty much the rest of the site are clear of errors. I will get back to you once I have done a little more testing.

    Thanks again for the assist.

Viewing 15 posts - 1 through 15 (of 15 total)