Forum Replies Created
-
Posts
-
Barry,
I did a database cache, and it did not solve my problems.
I ran into this problem tonight:
A client of mine asked me to update a link for her. I’m seeing the correct
one. She’s seeing the old one. The link is supposed to be for August 18.
The first screenshot from my chrome desktop is here:
[image: Inline image 1]She sent me these screenshots from her desktop, which are the wrong date:
[image: Inline image 2]
[image: Inline image 3]This is very problematic as the Events Calendar is the hub of my website. I
cannot have events that are showing up on the wrong dates on other people’s
desktops/mobiles.~ Erin Guenterberg
Lake Country Family Fun
Facebook
Instagram
Pinterest
Twitter
[email protected]Barry,
Can we focus on this instead. (I think it will solve all problems if you can tell me why this is happening).
We changed the image above our calendar on July 1st, but we are still seeing it show up on various views. For example, on my phone, when I click the link to our calendar, I still see it (it’s the motherhood maternity ad that was deleted about a month ago). Other views shows the google ad (which IS correct).
Can you tell us why the above calendar image/ad changes in some views/places and not others. It happens in mobile and desktop.
Hi Barry,
This is the link that we originally had an issue with:
http://www.lakecountryfamilyfun.com/event/touch-truck-merton/ When looking
at this event from desktop (chrome) it was correct 2017. However, when this
link was clicked from an android or iphone mobile, it showed a 2016 date.Thank you,
~ Erin Guenterberg
Lake Country Family Fun
Facebook
Instagram
Pinterest
Twitter
[email protected]Additional issues noted:
On DESKTOP, the above calendar ad is correct (after clearing the cache), EXCEPT,
when in the month view / then if select “view all 5 events for July 31” / and then the maternity ad shows up again
OR when just type in the URL for a day, the maternity ad shows.Here’s the link difference: THIS WORKS for the correct ad http://www.lakecountryfamilyfun.com/events/today/?tribe-bar-date=2017-07-31
This shows the maternity ad: http://www.lakecountryfamilyfun.com/events/2017-07-31/Another example on DESKTOP.
When going to the calendar and looking at the month of August, if click on view more events for August 3rd this happens:
http://www.lakecountryfamilyfun.com/events/2017-09-03/
DON’T see the junk parade
DO see the maternity adWhen going to the calendar and looking at the month of August and then click view as “DAY” and then select 9/3 this happens:
http://www.lakecountryfamilyfun.com/events/today/?tribe-bar-date=2017-09-03
DO see the junk parade
DO see the google ad, not maternity onePlease assist why this issues are happening. Thank you!
Update and more details regarding this issue I’m having:
Mobile does not seem to be working at all on my site (www.lakecountryfamilyfun.com).
For the calendar ad space above the calendar, I took off the “maternity” ad and replaced it. On desktop it is correct. On mobile, it still shows the maternity ad.
Also, mobile views for a certain day Ex: (http://www.lakecountryfamilyfun.com/events/2017-08-27/) shows correctly on desktop, but again, not on mobile.
Repeatedly, having the wrong information/date (2016) pull up on mobile is very problematic for my readers who are looking for things to do the current week/weekend/day.I have not made a single update recently, so I do not understand why mobile v. desktop would just stop working. Many of my readers access the site via mobile v. desktop, so this is VERY problematic for me.
I look forward to your assistance with this issue.
Hello Jennifer,
Thank you for your email. Yes, I am using the “Add HTML before event
content” area under Events & Settings & Display to add this content. I
notice that given different web browers and using desktop v. mobile, that
sometimes I see the correct graphic and sometimes I see the outdated
graphic.I read through the caching article you suggested, although, I still do not
fully understand caching. The graphic above the calendar changes monthly,
and I will need it to change on July 1 again. I need to understand how to
make sure this happens, and how exactly to make sure this happens.Thank you,
~ Erin Guenterberg
Lake Country Family Fun
Facebook
Instagram
Pinterest
Twitter
[email protected]What I have found as a work around since it took a while for anyone to reply to this post and heading into the weekend when my calendar receives the most pageviews in the week, I went in and clicked the ‘update’ on each event series and it then takes away the 20 duplicates that are shown through the calendar of that specific event. Since I have wasted my whole day doing this I haven’t even attempted to add any new recurring events to calendar since I am cleaning up this mess through the rest of the calendars recurring events in the upcoming months.
