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We still unfortunately having a few issues with WordPress with recurring events.
The first problem is that it is still publishing duplicates of the event as can be seen with this event she just published
http://www.brisbanekids.com.au/event/ben-and-jerrys-openair-cinemas-south-bank/all/
The second problem is it is not displaying the first event when you hit display all, as can be seen in this event where the first date to be displayed is the 21st September but this date is missing
http://www.brisbanekids.com.au/event/minions-craft-workshop-stafford/all/
The 3rd issue is sometimes it is not publishing all the text as it appears on WordPress ie not publishing the click here link and our disclaimer-
http://www.brisbanekids.com.au/event/minions-craft-workshop-stafford/2015-09-22/
If you need any more information, please let me know and I will forward your question to Editor. She will try and help out where she can, but it seems so random. Almost like 1 in every 3 events published will have a mistake and it doesn’t seem to matter if it’s a pending event or not.
Hello Nico!
Thanks for the update!
Yes, I would kindly ask you to escalate and force your efforts on fixing this issue, as possible. It stays already for enough long time and my chief may appear to be displeased.
I will continue keep you informed with any info which may possibly help you troubleshoot it.
Please let me know if I can help you with anything else!Hello Nico!
Hello team!The duplicate recurring event arrived again today.
http://www.brisbanekids.com.au/event/stripey-the-eggscellent-adventures-of-an-emu-chick-redcliffe-cultural-centre/all/
You can see that it’s duplicated for Aug 18th. Again, the last date of the event occurrence.
I’m trying to collect as much info as possible for the steps that leaded to it. Please let me know if you need anything more to debug.Just in case, once more the system info attached:
url
http://www.brisbanekids.com.au
[install keys removed by admin]WordPress version
4.2.2
PHP version
5.3.10-1ubuntu3.17
pluginsAdvanced Post Types Order version 3.7.2 by Nsp Code(http://www.nsp-code.com)
Akismet version 3.1.3 by Automattic(http://automattic.com/wordpress-plugins/)
Column Shortcodes version 0.6.6 by Codepress(http://www.codepresshq.com/)
Disqus Comment System version 2.84 by Disqus (http://disqus.com/)
The Events Calendar PRO version 3.11.1 by Modern Tribe, Inc.(http://m.tri.be/20)
Gravity Forms version 1.9.12.1 by rocketgenius(http://www.rocketgenius.com)
MapPress Easy Google Maps version 2.43.3 by Chris Richardson(http://www.wphostreviews.com/mappress)
NoFollow Link version 1.1 by Alex Jose (Ginger Codes)(http://alexjose.in)
OptinMonster version 2.1.7 by Thomas Griffin(https://thomasgriffin.io)
Redirection version 2.3.16 by John Godley(http://urbangiraffe.com)
Simple Image Sizes version 3.0.8 by Rahe(http://nicolas-juen.fr)
Sucuri Security version 2.3 by sucuri.net(http://sucuri.net)
The Events Calendar: Community Events version 3.11 by Modern Tribe, Inc.(http://m.tri.be/21)
The Events Calendar version 3.11.2 by Modern Tribe, Inc.(http://m.tri.be/1x)
TinyMCE Advanced version 4.1.9 by Andrew Ozz(http://www.laptoptips.ca/)
W3 Total Cache version 0.9.4.1 by Frederick Townes(http://www.linkedin.com/in/w3edge)
Yoast SEO version 2.3.2 by Team Yoast(https://yoast.com/)
WP-PageNavi version 2.87 by Lester ‘GaMerZ’ Chan(http://lesterchan.net)
WP Post Columns version 2.2 by Sam Burdge(http://www.samburdge.co.uk)
WP125 version 1.5.3 by Matt Harzewski (redwall_hp)(http://www.webmaster-source.com)
Yet Another Related Posts Plugin version 4.2.5 by Adknowledge(http://www.yarpp.com/)network plugins
–
mu plugins
–
theme
Brisbane Kids
multisite
–
settingsdisable_metabox_custom_fields = show
previous_ecp_versions =Array
(
[0] => 0
[1] => 2.0.9
[2] => 2.0.10
[3] => 3.0.3
[4] => 3.1
[5] => 3.3.1
[6] => 3.4.1
[7] => 3.8.1
[8] => 3.9
[9] => 3.9.1
[10] => 3.9.3
[11] => 3.10
)latest_ecp_version = 3.10.1
welcome_notice = 1
displayedPressTrendsDialogue = 1
donate-link =
viewOption = day
eventsSlug = things-to-do-in-brisbane-with-kids
singleEventSlug = event
postsPerPage = 19
showComments =
multiDayCutoff = 00:00
embedGoogleMaps = 1
embedGoogleMapsHeight = 350
embedGoogleMapsWidth = 100%
embedGoogleMapsZoom = 10
sendPressTrendsData =
debugEvents =
tribeEventsTemplate =
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
defaultValueReplace =
defaultCountry =Array
(
[0] => AU
[1] => Australia
)recurring_events_are_hidden = exposed
liveFiltersUpdate =
hideSubsequentRecurrencesDefault =
userToggleSubsequentRecurrences = 1
showEventsInMainLoop =
defaultCurrencySymbol = $
geoloc_default_geofence = 30
geoloc_default_unit = kms
stylesheetOption = tribe
tribeEnableViews =Array
(
[0] => list
[1] => month
[2] => day
[3] => map
)tribeDisableTribeBar =
hideLocationSearch = 1
monthEventAmount = 3
eventsDefaultOrganizerID = 0
eventsDefaultVenueID = 0
eventsDefaultAddress =
eventsDefaultCity =
eventsDefaultState =
eventsDefaultProvince =
eventsDefaultZip =
eventsDefaultPhone =
tribeEventsCountries = AU, Australia
recurrenceMaxMonthsBefore = 24
recurrenceMaxMonthsAfter = 12
reverseCurrencyPosition =
hideRelatedEvents =
last-update-message = 3.10.1
earliest_date = 2015-02-07 00:00:00
latest_date = 2016-08-06 22:00:00
pro-schema-version = 3.10.1
organizer_venue_amalgamation = 1
dateWithYearFormat = F j, Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
weekDayFormat = D jS
dateTimeSeparator = @
timeRangeSeparator = –
datepickerFormat = 0
schema-version = 3.10.1WordPress timezone
–
server timezone
UTCHello Nico!
I have tried it and got some results:
With http://www.brisbanekids.com.au/event/little-days-out-kindy-tennis-south-bank-2/all/ I have deleted one of the duplicates and just re-saved the event (pushed “Update” button at event edit page). The duplicate did not come back.
With http://www.brisbanekids.com.au/event/queensland-model-hobbies-expo-redbank/all/ I have just re-saved the event (pushed “Update” button at event edit page) without deleting the duplicate. Here the duplicate dissipated itself.
Yes, the problem really looks confusing because of the random appearance behavior.
I’m not sure, but I presume we can freeze it now until we’ll get some duplicates again and well be able to track it deeply.Hello Nico!
I have tried it and got some results:
With http://www.brisbanekids.com.au/event/little-days-out-kindy-tennis-south-bank-2/all/ I have deleted one of the duplicates and just re-saved the event (pushed “Update” button at event edit page). The duplicate did not come back.
With http://www.brisbanekids.com.au/event/queensland-model-hobbies-expo-redbank/all/ I have just re-saved the event (pushed “Update” button at event edit page) without deleting the duplicate. Here the duplicate dissipated itself.
Yes, the problem really looks confusing because of the random appearance behavior.
I’m not sure, but I presume we can freeze it now until we’ll get some duplicates again and well be able to track it deeply.Hello, Nico!
“Did this started after updating the plugin or making some other change to the site?”
No, we have noticed duplicates while having previous plugin version and updated it to the latest as suggested before contacting you. I don’t remember any changes were committed to the site before duplicates arrived.“I see you have W3 Total Cache active, have you tried to flush/empty all caches? Also, Can you try and delete one of the ‘duplicates’ in the backend? “
Done now using “empty all caches” button. Unfortunately, all the things remain the same.“If you create a new event with some recurrent pattern does the same thing happen?”
No, the bug occurs with unclear behavior. We have many other recurring events, and constantly add new, but duplicates come with these two events.No problem, please let me know if there anything else I can assist you!
P.S:
One more thing which I have noticed and may be helpful to you:
In WP backend, wjen I view events search results list: http://www.brisbanekids.com.au/wp-admin/edit.php?s=Little+Days+Out%3A+Kindy+Tennis+|+South+Bank+&post_status=all&post_type=tribe_events&action=-1&m=0&seo_filter&paged=1&mode=list&action2=-1
There are 2 duplicate events rows for August 27, as mentioned above, both have post ID = 120349 (http://www.brisbanekids.com.au/wp-admin/post.php?post=120349&action=edit). Next event row for August 20 has also exactly the same ID: 120349! And only next row for April 23 has different ID =110819 . Maybe this info will help you some way 🙂Hello Nico!
Thanks for your fast reply!
Yes, confirm. I have double-checked it now activating a default theme (Twenty Twelve) and post duplicates remain the same.
At the back-end we also have the same duplicates: two events for the same day.Also, I have noticed that for both examples:
http://www.brisbanekids.com.au/event/queensland-model-hobbies-expo-redbank/all/
http://www.brisbanekids.com.au/event/little-days-out-kindy-tennis-south-bank-2/all/
duplicates appear at the last day of event’s recurring term. I.e. at the day when event ends.Hope, this info may help you. Please let me know if you’ll have any other questions.
Hello Gustavo!
Thanks for your reply!
Please let me know if I can be in a help with any more info to make the fix ASAP.
I’ll be waiting for your updates!Hey Barry,
Today we updated from 3.4 to 3.5 and we also received that error. I tried both automatic update, and also deleting the current plugin & replacing it by uploading the new version.
It caused all sorts of memory errors and internal server error. So the site was down for a while.
I reverted back to 3.4 for Pro (although events calendar and community events are at 3.5) and everything is working.
Any light you can shed on the issue would be appreciated.
Thanks,
Karl
