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The client sounds like he wants us to find another calendar since it’s been a year and this plugin is only more broken than it was before.
Interesting to note that the week since the ability for a front end user to submit a request has broken, the events have not disappeared off the calendar.
They disappeared 2/15, 2/19, 2/22, and then the submissions stopped working 2/23 and it’s not dropped the events once. There is something in your plugins that are not happy at all. He doesn’t want to have to pay for us to rebuild the same thing that has proven it’s not reliable, so we are looking at other things.
Can you do any kind of a refund?This submission is still broken and causing multiple phone calls a day. I can’t figure out how to disable the submission page, can you help?
If I recreate this site, how will we ever get all of the events that the customer currently has on the old site over there, wouldn’t that be transferring possibly corrupt data?
Do you have anything else I can try in the interim? People can’t submit events and they keep emailing the chamber telling them of the error.
Help? Thanks!
Here are the three tickets we submitted that have been closed regarding the events dropping:
I did all of the plugin updates and made sure we’re now working off the newest versions. I am still getting the error. I do not know how to enable WP_DEBUG (is that in the config file, or is there a button or something in the CMS?).
Yes, every three days or so there is a table that is disappearing, for no rhyme or reason, and I have to put in the most recent database that has all 14 tables (when the events disappear off the site there are only 13 tables). No one seems to know why it’s doing this.
Thank you,
Ah, alright I will change all of those passwords to be safe. My one question is that the calendar loses its events every other week or so, which makes me think there is some other issue at hand. Wouldn’t database corruption or a hack occur randomly once, not every few weeks?
