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Kenneth Delaney
ParticipantSorry for the late reply. Apparently the issue was being caused by outdated server software. It’s been updated and everything works well now. Thanks!
Kenneth Delaney
ParticipantNow nothing is importing, can’t even manual import as those options are greyed out. Can’t see error logs to see if I’m over import limit as everytime I click on the Help tab I get a HTTP ERROR 500.
May 3, 2017 at 7:27 am in reply to: Error fetching the results from your import: Unknown service message #1277973Kenneth Delaney
ParticipantI refreshed the connection several times yesterday and the day before to no avail. BUT the other half is what did the trick. removing the extraneous link info.
I don’t know why all the sudden it doesn’t work with the super long links, I’ve been doing the exact same thing every two weeks since October. So weird. But if that’s the fix, it’s an easy one!
Thanks for your help, truly appreciate it!
May 2, 2017 at 9:35 am in reply to: Error fetching the results from your import: Unknown service message #1277337Kenneth Delaney
ParticipantOk, the problem seems to be hit and miss at this point. The only changes I’ve made to my site is updating Event Calendar plugins. (Maybe some other plugins, but I can’t remember at the moment) I’m uploading two screen shots, one is the error log which I’ve done a forum search on and the solution to that thread doesn’t seem to be the problem. Since the problem started yesterday I’ve found that switching back and forth between Chrome and Firefox allows me to import. I only ever use Chrome to do website work. I thought I’d just see what working through Firefox would do. I did one page import (3 events from that FB Page) through Firefox and it worked. Tried another FB Page and got the error. Then went into Chrome and that page imported. Switched back to Firefox on a new FB Page, it worked. And so and and so forth. So that’s where I am right now. Just switching back and forth between browsers per FB Page. Annoying, but at least I can get my work done. I’m going to continue until I hear back or this stops working.
Thanks!
Oh and I checked the “Share info” as you requested, if you can’t see my system info let me know and I’ll share manually.
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This reply was modified 8 years, 12 months ago by
Kenneth Delaney.
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This reply was modified 8 years, 12 months ago by
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