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Cliff I really appreciate you and your developers creating a fix for this!! I will eagerly await the news that it has been accomplished. Thank you for this…and let me know if you guys need me to test anything as you all work out the solution.
AndreaI also deselected PayPal as an option for my WooCommerce checkout settings, and it now gives me only one PayPal option at checkout, however, when I click it it gives the same error as before, preventing me from checking out via the PayPal associated with split payments.
Hey Cliff,
I’ve tried everything. Spent hours troubleshooting with my husband who owns a WordPress Development company. Nothing works. FYI, in the Settings section of WooCommerce, under Checkout, all of the different payment options are listed (I have Stripe and PayPal selected), and there is a new one since I installed your tickets, etc, plugins, called ” Tribe PayPal Adaptive Payments ” – when I click on that there is nothing in the tab, just a save button.
Could it be that there is an error in one of your plugins that does not allow for customization or selection of this payment method (the one that tickets requires – paypal – and which allows for split payments)?
Thanks for any additional help. I have over 100 coaches waiting for this functionality and it just is not working, no matter what I do,
AndreaCliff – thank you! This is exactly what I was needing.
So I’m having a problem while testing with sandbox. When it comes to paying, I see pay by credit card (Stripe is integrated with WooCommerce and absolutely can not be turned off), pay by PayPal with cc images next to it, and then a new PayPal image that you can select to checkout. All with radio buttons. (I run WooCommerce for selling books on my website, and digital products.)
I remember reading that Community Tickets runs by PayPal only so that is *probably* why the 3rd payment option shows up. It is obviously redundant and I wonder if there is a way to fix this? My customers might get confused about the difference between both PayPal options.
Furthermore, when I click on the second, new, paypal option’s radio button and select the Proceed to PayPal button (essentially, the pay now button), it gives the following error on the top of the checkout page:
“An error has occurred while processing your payment, please try again. Or contact us for assistance.”
I’ve tried other email addresses for the customer’s payment address to be sure I am not sending payment from the same PayPal account to itself. Other than that, I’m not sure what I could be doing wrong. Please let me know!
(Good news is that I am able to make tickets and create RSVPs!)
Thanks,
AndreaHey Cliff – I did go through almost an hour on their support side. ALL I am asking for is a translation – very simply, which of your field titles matches which of theirs? I think this is something that should be clearly documented in your how-to’s. I just paid $250 for these plugins and I would kindly like a direct reply (and not be re-directed to PayPal, as they won’t know what your plugin field titles mean either).
Which of the fields I am to fill in on the plugin corresponds with which of the fields I’ve listed that they made available to me?
Thanks in advance,
AndreaThis will resolve it for now! I will email you guys for a list of freelancers who can help with the rest, but for now, your code revision works to alphabetize my list, and I am grateful for that!! Thanks Geoff!
Andrea
Thanks Geoff! Yes, it helps to know that it’s not possible to do the map. I will fiddle with it some.
A suggestion: I think your plugin is amazing and I’d love to see a DIRECTORY integration of some sort for folks who use the Community Events product with Pro…so that all the contributors can be listed and sorted thru by geographical location and/or just as a text list. It would really make sense, given what users may be looking for (something or someone nearby!) in a network of coaches like mine.
Thank you!
Andrea
