[afplct]

This worked for me. Thanks!

[afplct]

I think I’m all set. This setting is not checked, but this issue looks like it is caused by a custom plugin changing the event as it is saved. Thanks for your help!

[afplct]

Thanks, it’s working for me now!

[afplct]

This is on the back end when creating/editing an event. I don’t use the Community Events plugin.

[afplct]

Thank you, I posted it in the Feature Ideas Forum as you suggested!

[afplct]

Very curious! This issue happens for me every single time I either change ticket stock for an RSVP that has attendees attached or when I move an attendee to a different RSVP. Changing stock quantities for tickets without attendees works normally.

I actually don’t sell any tickets at all, so I only use RSVPs. I have nothing set up on the commerce end. I did notice that Tribe Commerce was enabled but not set up in the settings, but disabling it did not change the results.

I don’t use shared capacity either, because it doesn’t seem to do anything with my RSVPs (I actually submitted a ticket about that too. See https://theeventscalendar.com/support/forums/topic/rsvps-do-not-count-against-shared-capacity/#post-1484937)

Thanks for investigating this!

[afplct]

Thank you, I went through the steps in this article, but the problem is that the availability still shows incorrectly in the admin view. I can only manually adjust capacity, not availability.

Let’s say I have 2 ticket types, “TIX1” and “TIX2”, and each has a capacity of 5.
If I have 1 person registered for “TIX1”, then “TIX1” has capacity = 5 and availability = 4.
If I move that person to “TIX2”, both ticket types now say that capacity = 5, and availability = 4 (admin view). However, the public view says that “TIX1” has 5 available and “TIX2” has 4 (which is correct).

No matter how I adjust the capacity, that discrepancy is never fixed in the admin view.

Also, when I try to adjust the capacity for any ticket type that has tickets attached to it (not just ones where I have moved a ticket), that difference increases by 1. So, when I open “TIX1” and adjust capacity to any number, the number available is now always 2 less than the capacity. Meanwhile, the public view shows the availability correctly (capacity – actual_number_of_attendees_in_ticket_type). Even if the admin view shows a capacity of 2 and an availability of 0, the public side still shows 2 available and someone can still RSVP.

The public view availability works as I expect it to. Can you please fix the admin view to work the same way?

[afplct]

Thanks for reaching out.

I tested it in our staging environment. I turned off all plugins except
Events Calendar, Event Tickets and Event Tickets Plus and it still didn’t
appear. I tried again after deactivating the Events Calendar, and again
after reverting to Twenty Fourteen theme. It didn’t change anything for me.
Do I need to actually uninstall other plugins?

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