Marcella Alexander

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  • in reply to: Mobile Calendar: can’t change view #1544524
    Marcella Alexander
    Participant

    Thanks for the update, Victor. This is now working as expected.

    in reply to: Mobile Calendar: can’t change view #1495747
    Marcella Alexander
    Participant

    Thank you, Courtney!

    in reply to: Mobile Calendar: can’t change view #1491234
    Marcella Alexander
    Participant

    I have it set to “List.” I’ve said this multiple times. Can you please escalate this issue to someone else. I realize communicating this way isn’t always the easiest and I don’t want to offend you, but you’ve repeatedly not read my replies closely enough to actually understand the issue and repeatedly asked for information I’ve already given you.

    And by the way, I am not actually Marcella. Marcella is my client who pays for this plugin. I’m her developer, James. Please do not send any direct emails to her. If you need to contact me directly, please email me at [email protected].

    in reply to: Mobile Calendar: can’t change view #1489021
    Marcella Alexander
    Participant

    It does still happen with all plugins deactived and the theme set to twenty seventeen. I’m leaving all other plugins turned off and twenty seventeen active so you can see the behavior.

    On your demo site, it doesn’t look like you have default mobile view set to list, which is where I think the issue is coming from. To reproduce this error on your demo site, please go to Events -> Settings -> Display and choose “List” as the default mobile view. I think you’ll find that it will do the same thing my site does.

    in reply to: Mobile Calendar: can’t change view #1487689
    Marcella Alexander
    Participant

    Hi Courtney.

    Any ideas why this is happening? I’m hoping to have this sorted out soon, so I can apply updates to the production version of this site soon.

    in reply to: Mobile Calendar: can’t change view #1485409
    Marcella Alexander
    Participant

    Your screen shot doesn’t show it being toggled from list view to month view.

    FYI, if you start Chrome’s emulator and don’t reload the page, it still shows the month view (which is the default view for the desktop calendar, NOT the default view for the mobile calendar). If you reload while using the emulator, it starts in list view and won’t toggle to any other views. A screenshot won’t really explain what’s happening so I’ve taken a video from my actual phone, far more reliable than the emulator.

    So steps to reproduce:

    1. Load the page.
    2. Launch the emulator.
    3. RELOAD the page.
    4. Try to toggle from list view to any other view.

    in reply to: View Single Instance of Recurring Event #1026989
    Marcella Alexander
    Participant

    Hi @Brook,

    I’ve been out the past week. Sorry to leave you hanging for so long. I just emailed my database dumb to your support address. Let me know if there’s anything else I can do.

    Thanks!

    in reply to: View Single Instance of Recurring Event #1022574
    Marcella Alexander
    Participant

    Same here. I changed the slug from “mr-ben-2” to “two-mr-ben”, but I’m still getting redirected to a list of all events.

    in reply to: View Single Instance of Recurring Event #1022309
    Marcella Alexander
    Participant

    Here’s my debug–

    Request:

    event/mr-ben-2/all

    Query String:

    post_type=tribe_events&tribe_events=mr-ben-2&name=mr-ben-2&eventDisplay=all

    Matched Rewrite Rule:

    (?:event)/([^/]+)/(?:all)/?$

    Matched Rewrite Query:

    tribe_events=mr-ben-2&post_type=tribe_events&eventDisplay=all

    I notice that both my and Robin’s event permalinks end in a number which would indicate that we both have more than one event with the same name. I just created a test event on my calendar that is the first of it’s name, and voila! Clicking on the new test event from the calendar takes you to the specific instance rather than a list of all events. So it seems the bug is triggered by having more than one series of recurring events with the same name. Hope that helps!

    in reply to: View Single Instance of Recurring Event #1021674
    Marcella Alexander
    Participant

    Hi Brook,

    I flushed permalinks, switched to 2013, and deactivated all plugins. Still having the same issue. Follow links in my original post to see.

    I’m using ECP 3.12.5 and my theme is custom built on the Timber plugin. I didn’t originally build the theme, though. I’ve recently taken over the final stages of developing this site, so it could very well be that the previous developer has done something that’s causing this. I do know, however, that I didn’t have this problem until I purchased a new license for ECP and updated (although I don’t recall what version I was using before the update).

    Thanks again,

    James

Viewing 10 posts - 1 through 10 (of 10 total)