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Hi Jennifer,
I need to have a resolution to this issue so I can edit some of these tickets before our event.
Is there anyway to do SQL commands to directly modify some of these tickets? or can you advise me on steps on how to modify it in phpmyadmin? Thank you.
Hi Jennifer, I did a test event with this and removed the & symbol and it seemed to work.
For the event that I have coming up in about 2 weeks with the & symbol in it, I would prefer not to change it as it may cause issues with some of the other tickets/tables.
Is there anyway to have you guys update the code and do a v1.2 release on it to address this bug?
Thanks.
Hi Jennifer,
Any Thoughts? I really need this issue to be resolve so I can edit the ticket / attendee data for my upcoming event. Thank you.
Hi Jennifer,
I am am using version 1.1.
The only time I experience an issue with changing the selections is when I choose “Chicken & Steak Duet” on my food selection menu. I tested it out on a few other tickets and it seems to be a problem that is occurring on all tickets.
Every other combination of selections for the tickets seems to go update properly, except when I choose the “Chicken & Steak Duet”.
Please help. Thanks.
Vladimir,
I had the same problem with woocommerce 3.2.0 and Event Tickets Plus. I solved the issue by downgrading to woocommerce 3.1.2.
See this for more info:
Geoff B. & joffrey,
Thank you. I downgraded to woocommerce v3.1.2 and this issue has now been resolved. Thank you again.
Joffrey, good to know. Thank you for providing that information. I will consider downgrading back to WooCommerce 3.1 to resolve the issue.
Modern Tribe Support: Can I/we expect an update to Event Tickets Plus and/or The Events Calendar in the next day or so to resolve this issue with WooCommerce 3.2?
Thank you for your assistance.
Hi Geoff,
Thank you for the assistance.
1. Order status I am attempting to do this for is “completed”.
2. See attached for the conditions found at the bottom of the Tickets page.
3. See attached for active plugins.
4. I have toggled in between the them I am currently using (Storefront) and the twenty-sixteen theme.The problem still persists. Not sure what else to do here. Any way to setup a remote session to have to look at the settings of my site to see if you can notice anything obvious? Thank you.
