Wrong Time – Recurring Event

[Danielle Lane]

Hello –

I have an event set up as recurring, same day just different times. On the backend, it looks right, but when I go to the front, its wrong by 6 hours.

I’ve attached examples of what I am looking at from the backend: an Christmas Eve service with date of 12/24/17 and a first time of 10-11 AM with a once recurring event on 12/24/17 at 5:00 PM.

The other screen shot is what it looks like on the front end: two events, one that has 12/24/17 at 10: AM and the second says 12/25/17 at 1:00 AM.

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/wrong-times/

[Andras]

Hello Danielle,

Thanks for going Pro and welcome to the forums!

That indeed is a strange issue. I would love to help you get that fixed.

There are couple of things we can start with.

Please share your system information with me. This will give me a rough overview of your setup and might give me some clues.

Please go through our conflict testing guide. This might uncover a conflicting plugin or theme. A quicktest would be changing your theme to twentyseventeen and deactivating all non-calendar plugins, and then check if you are still experiencing this issue.

Let me know what you find and we can work forward from there.

Thanks and cheers,
Andras

 

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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