Won’t advance to next month

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1345087
    Nathan Rippke
    Participant

    I can’t advance to October when I click on the bottom navigation/pagination. All plugins are up to dates as well as WordPress

    #1345697
    Geoff B.
    Member

    Good evening Nathan and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the month navigation not working as expected.
    I would love to help you with this topic.

    By the sound of it, it looks like there is some type of conflict at play.
    This is usually because of:

    1. A conflict with another plugin
    2. A conflict with your WordPress theme
    3. A template customization for the Events Calendar that requires updating

    When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.

    A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

    The next step would be to go through our testing for conflicts procedure and let us know what you find out.

    Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

    But, before you do that, there are 2 things I would advise:

    1. Make a backup of your database
    2. Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

    Additionally, can you tell me which version of Divi you are running ?

    Let me know how that goes.

    Geoff B.

    #1345698
    Geoff B.
    Member

    Actually, scratch that.

    Just after hitting “Send”, I found a way to reproduce this. My bad.
    Unfortunately, I cannot commit to a release date at this point. But stay tuned, you will be contacted when the fix is released.

    Temporary solution: downgrade to The Events Calendar version 4.5.10.1 (https://downloads.wordpress.org/plugin/the-events-calendar.4.5.10.1.zip)

    You can read all about it here: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

    Have a great day!

    Geoff B.

    #1346172
    Nico
    Member

    Hey,

    A new maintenance release has been recently shipped addressing this issue 🙂

    More information in the release notes and hotfix notes.

    Please update the plugins and let us know if the fix works for you,
    Best,
    Nico

    #1347615
    Nathan Rippke
    Participant

    Working great now. Thanks!

    #1347798
    Geoff B.
    Member

    Good evening Nathan,

    I am super stoked to hear that.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

Viewing 6 posts - 1 through 6 (of 6 total)
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