Where do I configure the header?

[swclub]

Hi,

On my site: https://swkara-swclub.pf6.wpserveur.net/evenement-soiree-libertine/super-soiree/

I don’t know where to configure the header (https://www.dropbox.com/s/qs1vbcqfh4q2zlj/Capture%20d%27%C3%A9cran%202018-04-21%2018.27.43.png?dl=0)

Sometimes, the header doesn’t appear

https://swkara-swclub.pf6.wpserveur.net/evenements-soiree-libertine/mois/

but here it’s fine:

https://swkara-swclub.pf6.wpserveur.net/evenements-soiree-libertine/liste/

Can you help?

Thank you

[Victor]

Hi There!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

In the meantime, if you are dealing with an issue, please make sure you have gone through our Testing for Conflicts Guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know if any difference under those conditions.

Also please provide as much information about the issue as possible and share links and screenshots so we can have as reference.

Finally, don’t forget to share your complete system information information by following the steps in this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

[Cliff]

Hi.

We don’t provide theming support, per our Scope of Support / Terms.

You might try playing with this setting: wp-admin > Events > Settings > Display tab > “Events template” option — to see if changing it makes things work better for you.

If that doesn’t work, I’d suggest asking your theme author how-to for the tribe_events custom post type archive view.

Thanks!

[swclub]

Hi,

Thank you for your answer, it’s really appreciated.

I’ve tried to play with the option but I can only remove the header on the monthly view and the unique event page.

Don’t you think it’s strange that there’s no header here:

https://swkara-swclub.pf6.wpserveur.net/evenements-soiree-libertine/mois/

but on the weekly view, I have it:

https://swkara-swclub.pf6.wpserveur.net/evenements-soiree-libertine/semaine/

I’m having difficulties to see how a but like that could appear?

Could you tell me how I could adjust my “custom post type archive view” for my event pages?

Thanks a LOT!

[Cliff]

Did you try changing the “Events template” option I previously mentioned?

Again, if that doesn’t solve things for you, you’d have to refer to your theme author’s support, if any.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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