Where can I see the NEW FIELD information on the Ticket Orders

[4craigl42]

So have added 2 ‘Active Fields’ to the Ticket Event info so customers can tell me their T-Shirt Size and their Interest in BMW.

They are able to fill this info out successfully and they can see it on their Order Confirmations, but where can I see this information in the Admin Panel? I don’t see this info on their Orders when I look.

You can see in my attached screenshots both where the customer can enter the info on the frontend and where I have created these fields on the backend.

I just need to be able to KNOW what a customer selected when they ordered.

Thank you.

[Geoff B.]

Good evening Imad and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

but where can I see this information in the Admin Panel?

My best recommendation would be to thoroughly read the 2 following articles:

1. https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/
2. https://theeventscalendar.com/knowledgebase/collecting-attendee-information/

This should enable you to find your additional ticket information.

You will also probably be interested by the following extension: https://theeventscalendar.com/extensions/add-event-and-attendee-information-to-woocommerce-order-details/

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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