what page role do assign to users on the site submitting ticketed events

[Crystal Lyerla]

I have Event aggregator, events calendar pro, events ticket plus, community events and community tickets on my website http://www.myheartlandhub.com. My community tickets is currently not working but my developer says it was possibly an update issue and he is looking into it today. However, when it was working the people submitting ticketed events were not receiving a login or any form of communication to go back and edit their event or see their guest lists, etc. like was stated they could. My developer said maybe they may have to have, and I quote “I believe the person creating ticketed events does have to have a forward facing, non-dashboard admin, account. That way they can login and review the event attendees etc. ”
My question about this is what page role must they be assigned for this to happen? attaching a street shot that shows available options. Thank you
https://www.flickr.com/gp/159917306@N05/1P89D7

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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