- This topic has 6 replies, 2 voices, and was last updated 9 years, 12 months ago by
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Hello.
There is another problem with the event calendar + pro + community.
My website is really slow when i activate the calendar. I tried everything.. When i turn off the calendar everything works fine again.
Please tell me how to solve this. $180 is way too much for a plugin that works like this.
Hope you can help me out.
– Mathijs
Sorry to hear this, @Mathijs!
1. Can you post your system information? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/
2. How many events do you have, to your best estimate?
3. How are you hosting your website? Who is the web host (share a link to their sight if possible)? If they have tiers of service, what tier are you using?
Thank you,
George1. I have to install the plugin again first..
2. About 20 at the moment
3. https://www.transip.nl/. They say it must be something with the plugin. I dont know about the tier. How can i see this.Thanks for this information!
If you only have 20 events, then unfortunately this suggests other problems on your site. I cannot recreate any performance problems with that number of events.
I would recommend trying to deactivate ALL plugins on your site except for only The Events Calendar and Events Calendar Pro.
In this state, how do things behave?
If you do not want to do this testing, and would like a refund, then I totally understand—there is unfortunately little we can do about performance issues like this, because if things are running slowly with only 20 events then there are server issues or other code-related issues on your site. 🙁 You can get a refund by following the steps here.
Sorry for the trouble!
George
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