View Attendees function not working

[Scott]

The View Attendees functions has stopped working on all of the website that I use Events Calendar Pro and Woocommerce Tickets. This is not a one website issue, it does not work on the 10 websites that I use both plugins. Is there an issue with the latest updates?

[Scott]

When clicking the View Attendees button, the site just click over to the front facing event page.

[George]

Hey @Scott,

I’m really sorry to hear about this – to be clear, do you mean the “Attendees” link specifically that I highlight in the following screenshot?

If so, then when I click this link I am brought to the Attendees list admin view without issue.

To get started, can you share the “System information” for one of your sites? Here’s how to share system information with us → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

You mention having ten sites with both plugins, but just for the sake of efficiency can you choose one website to focus on for now? We will focus on getting things working there then turn to each other website afterwards and apply the fixes. If issues persist on those other sites, we can handle those in turn from there.

Thank you!
George

[Scott]

This reply is private.

[George]

Thanks for sharing this information! There’s nothing outright problematic that I see in any of the datapoints, so unfortunately the only reasonable conclusion with regards to the cause of this issue is that you have a theme or plugin code conflict on your site 🙁

The best way to test for this is to run through the troubleshooting steps outlined here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Check on your issue after each step in the process, and let us know what you find!

Thank you,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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