Venue (when adding an event)

[JWL]

I installed this plugin because my company is looking for a full feature calendar/event plugin. I added a venue, no problem. Then I tried to add an event and when I got to location, nothing happened and nothing showed in the venue dropdown. It was blank. I could neither chose an existing venue nor create a new one. The same with the “Select a Country” dropdown while adding the venue. Am I missing something?

Thank you,
Juan Lopez

[Victor]

Hi Juan!

Thanks for reaching out to us!

This is our Pre-sales forum. If you have an active license for one of our plugins, please log into your account and post to our Help Desk to get premium support.

Otherwise, you can post to our free plugin forum > https://wordpress.org/support/plugin/the-events-calendar, though we only monitor those on a weekly basis.

If you are dealing with an issue, we have a guide that will help you test for conflicts > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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