Hi There!
I’m sorry to hear you are having that issue.
I’m not able to reproduce the issue on my end, so let me help you with troubleshooting.
First, could you please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ? We’ll see if there is anything strange that would indicate an error from there.
Also, to make sure we are not dealing with a conflict, please go through the steps outlined in our Testing for Conflicts guide and see if you can reproduce the same issue under default conditions.
Could you also share with us a link to the venue from the screenshot?
Thanks,
Victor