Unable to Add new events to calendar

[mdcc]

After adding a new event to the calendar and publishing the:
This Page Isn’t Working
HTTP ERROR 500 is displayed

[Courtney]

Hey there

Please follow our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/. 

You might find your plugin conflict quickly by using Plugin Detective https://wordpress.org/plugins/plugin-detective/.

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/). 

If you are unable to do so, please install the Health Check plugin so that you can effectively disable all plugins without website visitors noticing any changes. See https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/#troubleshooting for how to do this.

Please share or reshare in your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ as well after your tests so that we can better diagnose the issues you are having. 

Let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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